Cheaper Alamo website

[Jlo31]

Originally Posted by Mjspin

Perhaps one way to check would be to log on to the normal alamo website and try to access the booking. If that site returns your details OK, I suspect all is good, unless alamo themselves are unhappy with the booking being from the beta site.

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Good shout but nope it does not accept the booking number! That's not looking good.

How long does it take for Alamo customer services to reply to emails normally?

[Jlo31]

I just had a thought ithat will go to the Alamo.com site and try login in there and voila my booking is there shown in dollars and £ so it looks like that link books through hue American site but adds on the CDW etc

[Jlo31]

When I view the booking on line it states

Your Information
Driver Name:
JAMES XXXX
Email Address:
j•••••1@hotmail.com
Phone Number:
•••••••9375
Arriving Airline:
THOMAS COOKE AIRLINES 2928
Pick-up
Sat, Aug 12, 2017 04:00 PM
Orlando Intl Arpt (MCO)
1 Jeff Fuqua Boulevard
Orlando, FL 32827 US
Hours of Operation:
Mon - Fri 24 Hours
Sat 24 Hours
Sun 24 Hours
Phone: (888)826-6893
How to find us
Return
Sat, Aug 26, 2017 03:30 PM
Orlando Intl Arpt (MCO)
1 Jeff Fuqua Boulevard
Orlando, FL 32827 US
Hours of Operation:
Mon - Fri 24 Hours
Sat 24 Hours
Sun 24 Hours
Phone: (888)826-6893
How to find us
Car Summary
Fullsize
Nissan Altima or similar
Cruise Control
Power Windows
Automatic Transmission
Air Conditioning
AM/FM Stereo and CD
Power Door Locks

Your Options
Extended Protection
Collision Damage Waiver
Rates, Taxes and Fees
More About Rates, Taxes and Fees.

Rental Rate
2 Week(s) at 209.80 / Week(s)
$419.60


Extras
Cdw-allocated Inclusive
INCLUDED
Ep-extended Protection
INCLUDED
Customer Facility Charge 2.50/day
INCLUDED
Priv Fee Recov Chg 10 Pct (10.0%)
INCLUDED
Tire Battery Fee .02 Day
INCLUDED
Florida Surcharge 2.00/day
INCLUDED
Vehicle License Fee .78/day
INCLUDED
Additional Driver
INCLUDED


Protection
Cdw-allocated Inclusive
INCLUDED
Ep-extended Protection
INCLUDED


Mileage
UNLIMITED MILEAGE
INCLUDED


Fees
Sales Tax (6.5%)
$7.30

Estimated Total: $426.90
Approx : £341.52
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[Jlo31]

And just to clarify the £342 has already been taken from my credit card.

I'll feed back when I get a reply back from customer service.

The downside is it says I can't cancel or admend on line and that I have to ring us number to admend or cancel.

Edit when I use the link in the email to modify and cancel then yes it takes me to my booking via the beta site and I can amend or cancel on line.

[Conjuror]

Originally Posted by Jlo31

Good shout but nope it does not accept the booking number! That's not looking good.

How long does it take for Alamo customer services to reply to emails normally?

See more...

James,
I assume you have tried to amend cancel from the beta site.

I don't have any experience with Alamo's customer services but Dollar's customer services where basically none existent when I tried to contact them some years ago. Hope Alamo are a lot more efficient in replying to you.

[Jlo31]

Originally Posted by Conjuror

James,
I assume you have tried to amend cancel from the beta site..

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good shout. Just done so and yes I can admend from that site

[Conjuror]

James,

Might be worth contacting your credit card company, they will be more than familiar with customers booking through car hire rentals, in your case Alamo. They might be able to confirm that the payment has or is in the process of being made to Alamo and not some other bogus account. Might just put your mind at ease.

[Guest]

Hi All,

Just to say, I made a booking through this beta site and then was able to go to Alamo.com with the confirmation number and complete OLCI with no problems, it also listed all the correct details for the booking too, so doesn't seem to be a scam

[skstorm]

I can't bring up the site typed in beta.alamo as suggested and it came up with no suggestions :-(

[thepopos]

That has just saved me £120 for a standard SUV for 16 nights.

Thanks!