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Old 8 Oct 18, 09:36 PM  
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#21
Orlando 2004
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Originally Posted by pad406 View Post
I can't link my tickets

Thankfully I got them in plenty of time so will keep trying and default to the phone call if necessary

I'll keep telling them I'm available to help them sort it, maybe one day they'll listen
I'm having this problem too. Fastpass day is next week and thought I'd better link my tickets ready but when I enter the codes it then just has a loading symbol and doesn't do anything.
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Old 8 Oct 18, 09:40 PM  
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Deano123
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It’s a terrible system. I thought we were all back on track after the latest web update but no, somehow we have 8 FP’s on one of our days and our family grows from 3 members to 6... and then 9!
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Old 8 Oct 18, 09:45 PM  
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Originally Posted by Orlando 2004 View Post
I'm having this problem too. Fastpass day is next week and thought I'd better link my tickets ready but when I enter the codes it then just has a loading symbol and doesn't do anything.
Thought I'd try again on the App but doesn't allow me to link on there and tells me to use the main website.
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Old 8 Oct 18, 10:13 PM  
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pad406
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Originally Posted by Orlando 2004 View Post
Thought I'd try again on the App but doesn't allow me to link on there and tells me to use the main website.
Yup, that's what I'm getting too. Tried to ring today and was told the current wait time was an hour . Will try in the morning, might be quieter then as the US will still be
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Old 9 Oct 18, 12:42 PM  
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scottsman
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Once the bugs are sorted it’s an amazing system, but all that said 5 weeks after booking on site and I can’t link my booking to mde but that said I have about 5 months till it becomes a problem.
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Old 9 Oct 18, 04:10 PM  
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Just tried again and still won't link my tickets... going to have to call them later in this week. Glad I didn't wait till next week but just hope it works before fastpass day!
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Old 10 Oct 18, 10:17 PM  
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Katblack
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Hoping they sort it out soon!

I'd advise anyone going soon to check their details every few days.

I checked in yesterday to make sure all was okay to find that my daughter had no admission tickets and her ticket to MVMCP had disappeared, she was still booked into the hotel and on all the ADR's & FP+ On the phone for 40 mins to get it fixed, turned out to be some sort of glitch between her account and mine (I have control of all her plans)

ALSO sons Magicband had 'magically' turned back from orange to grey, not the end of the world I know, but he would have been annoyed at best.

All sorted until tonight I log in and in-laws room has disappeared off my account... tix, ADR's, FP+ etc still there so will check again tomorrow...

Really weird, really glitchy and really *bleeping* annoying!
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Old 11 Oct 18, 12:33 PM  
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Originally Posted by Orlando 2004 View Post
Just tried again and still won't link my tickets... going to have to call them later in this week. Glad I didn't wait till next week but just hope it works before fastpass day!
Called and got told my tickets were linked but said I thought that was my tickets for next August. Then got told I needed to speak to Technical so called back just gone 12 and after holding for about 20 minutes Princess managed to link my tickets for me.
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Old 12 Oct 18, 06:52 PM  
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Good news, the site seems to be linking tickets now.
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