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18 Aug 20, 08:26 AM |
#41
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Thread Starter
Apprentice Imagineer
Join Date: Feb 08
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This is first date I received a reply from you. I have just checked my cc statement and still no refund. Mine is still outstanding from April. Thu 30 Apr Good afternoon, Many thanks for your email and I appreciate your patience. We will start the process for you in regard to this refund. There is no need to send anything back to us, as technically these are e-tickets, simply destroy them. We endeavour to keep you updated of the progress, however, I must stress that this may take some time so we ask for your patience as we are absolutely inundated as I'm sure you will understand. |
18 Aug 20, 01:50 PM |
#42
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Imagineer
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Hi y'all - I am in Orlando and not involved in fulfilling any UK ticket orders. Please send an E MAIL today to Simon@OrlandoAttractions.com - he is the office manager in Ascot and will be checking into your refund. He will need the name used to order the tickets and your order number. Alternately you can always give hime a call on 01344 887860. Thanks!
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21 Aug 20, 01:44 PM |
#43
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Thread Starter
Apprentice Imagineer
Join Date: Feb 08
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Still no refund from orlandoAttractions.com
I have just checked my cc, I still have not received a refund and have now just done a cc chargeback.
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21 Aug 20, 02:11 PM |
#44
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Imagineer
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21 Aug 20, 02:55 PM |
#45
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Thread Starter
Apprentice Imagineer
Join Date: Feb 08
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21 Aug 20, 09:23 PM |
#46
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Imagineer
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PLEASE look at the post above yours - I replied several days ago asking you to get in touch via e-mail with Simon Everett the UK manager for OrlandoAttractions.com handling your order - Simon@OrlandoAttractions.com. Please post saying that you have now seen our response. Thanks!
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21 Aug 20, 09:31 PM |
#47
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Imagineer
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Hi there - we do not know who you are when you post on the DIBB Please provide your real name or and order number so we can follow up with you. As requested please send that info to Simon@OrlandoAttractions.com or call him directly. Thanks.
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29 Aug 20, 10:07 AM |
#48
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Imagineer
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Just wanted to reply to update anyone waiting for a refund from Orlando Attractions Tickets.co.uk (OAT) I received my refund yesterday, approx 60 days total wait. Still waiting on Orlando Attractions.com
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DLP 1992, 1997, 2000, 2003, 2006, 2007, 2010 and 2017. WDW 2002, 2005, 2007, 2009 and 2023. DLR 2008. Planning DLR in 2025. |
29 Aug 20, 10:43 AM |
#49
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Imagineer
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I waited for 6 weeks and then contacted Orlando Attractions for halloween refund and Tony said he would make this urgent for me.
I have been refunded, and I understand they are inundated at the moment. Considering the situation we are all in I will certainly be booking with them again as other than the above I have always had excellent service from them.
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