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Old 22 Jul 20, 10:14 AM  
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#41
bighal
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Originally Posted by Bellasmummy View Post
Lots of talk online that refunds will be based on how many times you used your pass to work out what pass would have been better value.

That seems really wrong to me as our pass entitles us to use it everyday. Also those that pay monthly had their payments stopped for the period of closure.

I feel a strongly worded complaint coming on if thatís how they work out the refunds.
That won't be true. Its basically the cost of the pass divided by 365 and then multiplied by the number of days left on your pass.
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Old 22 Jul 20, 10:23 AM  
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#42
vampiress88
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Mine havenít been extended at all.

They put in the request for the refund by email but took nothing more than my email address.

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Old 22 Jul 20, 11:57 AM  
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#43
Birtie
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Mine has been extended by the extra month, but not for the time the parks were closed.
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Old 22 Jul 20, 05:03 PM  
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#44
stace
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hi all,

looking for advice regarding my ap - it was due to originally expire at the end of july.

I was orginally planned to go to wdw at the end of june - making use of my ap.
This was cancelled and changed to end of july
this was cancelled again and changed to end of august

this has now been cancelled again.

Therefore my query is i am looking to change my flights to end of october to use my ap but disney need to know if i want a refund or not by 11 august.
However if i book my oct flights they could possibly get cancelled again nearer the time.

I have called disney yesterday and the cast member spoke to a supervisor re this she firstly said cancel the ap and order a uk ultimate ticket to which i stated these are not on sale for 2020 which she was unaware of. She then just said i would need to call back nearer to 11th august to see if anything had changed or any other options added.

However my query is if i now change my flight to end of october - ringing nearer to the 11 aug re my annual pass is irrelevant as i would then not be able to change my flights again to another date etc. I cannot even purchase a new ap to cover this as they aren't on sale either.

I have emailed disney to query this as i am in limbo and have no idea what is the best option to do.

I have also read on another forum that someone spoke with a cast member re the annual passes and there is rumour they may offer a pause your fast pass option?

any advise welcome
thanks
stacey
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Old 22 Jul 20, 05:04 PM  
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#45
Bellasmummy
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Originally Posted by bighal View Post
That won't be true. Its basically the cost of the pass divided by 365 and then multiplied by the number of days left on your pass.
Thatís what I thought it would be too.
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Old 22 Jul 20, 09:47 PM  
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#46
timnlaura
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Thanks everyone. Ideally I would want them to pause them too. Iím away to google how much the platinum plus passes are!
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Old 22 Jul 20, 10:30 PM  
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#47
Dazed
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We got the original extension of time closed plus 1 month. We then got an extra month added this week. Our original expiry date was 23/01/21 moved to 21/05/21 now 19/06/21 but no use to us unless we can get in the country!
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Old 23 Jul 20, 07:39 AM  
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#48
gismo1554
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Originally Posted by stace View Post
hi all,

looking for advice regarding my ap - it was due to originally expire at the end of july.

I was orginally planned to go to wdw at the end of june - making use of my ap.
This was cancelled and changed to end of july
this was cancelled again and changed to end of august

this has now been cancelled again.

Therefore my query is i am looking to change my flights to end of october to use my ap but disney need to know if i want a refund or not by 11 august.
However if i book my oct flights they could possibly get cancelled again nearer the time.

I have called disney yesterday and the cast member spoke to a supervisor re this she firstly said cancel the ap and order a uk ultimate ticket to which i stated these are not on sale for 2020 which she was unaware of. She then just said i would need to call back nearer to 11th august to see if anything had changed or any other options added.

However my query is if i now change my flight to end of october - ringing nearer to the 11 aug re my annual pass is irrelevant as i would then not be able to change my flights again to another date etc. I cannot even purchase a new ap to cover this as they aren't on sale either.

I have emailed disney to query this as i am in limbo and have no idea what is the best option to do.

I have also read on another forum that someone spoke with a cast member re the annual passes and there is rumour they may offer a pause your fast pass option?

any advise welcome
thanks
stacey
I genuinely wouldn't trust them to definitely not add this option or to definitely add it. People have mentioned they've been offered it but I've not been even though specifically asked for it multiple times. I've gone with the refund option as not holding out just in case the later options are even worse. The CM I spoke with to cancel said he wasn't sure there would be any further options after the 11th August but that means nothing really as they all seem to say different things and change their minds most days.

I know it will cost more but Disney are still selling US tickets for this year so I'd be inclined to cancel and then purchase those personally. It depends if you would rather risk it or not I guess. There is no sign of the US allowing any form of ESTA entry yet and this may well delay the flights even further.

I would also check how much the refund is likely to be and decide whether its worth it or not i.e. could you afford to loose it. From the sounds of it you have about 3 months pass I'm guessing so it would be around $300 (can't remember exact price of AP). You'd only get around 3 days I think of single day tickets which isn't great so if you can hold off and risk not getting anything back then I probably would weighing it up. Mine was 6 months and I decided it wasn't worth the risk as the chance of going in the time period was so low.
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Old 23 Jul 20, 07:43 AM  
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#49
gismo1554
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Originally Posted by Dazed View Post
We got the original extension of time closed plus 1 month. We then got an extra month added this week. Our original expiry date was 23/01/21 moved to 21/05/21 now 19/06/21 but no use to us unless we can get in the country!
Not arguing with you but just to clarify, your first extension was only for the number of days the park was closed (118 days) not the plus 1 month. I am sad enough to have set up a spreadsheet so I could check mine.
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Edited at 07:45 AM.
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Old 24 Jul 20, 09:11 PM  
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#50
timnlaura
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I used online chat yesterday and have received emails confirmations for our 4 platinum plus passes. I think itís about 5 months that we have left. No idea when the refund will come through tho.
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