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Old 1 Aug 20, 01:17 PM  
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#11
LizzyBear
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Originally Posted by irvin38a View Post
Good point.

Can I ask how long it took to get the refund please?
I haven't had it yet. Been 30 days so far and they do state it can take up to 60. I'll probably chase up this week though just to check on how its progressing
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Old 3 Aug 20, 01:00 AM  
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Originally Posted by Miss AliJS View Post
Those who have managed to get refunds, can I ask when you bought the tickets please? We ordered in December and paid balance last month for October on 4 ultimates but flights now cancelled.
Iíve just had to cancel mine (Discovery Cove ultimate swim package). I emailed and said our flight had been cancelled, they asked for proof the flight was cancelled due to COVID-19 so I sent a screen shot. Had a reply saying we were covered under the ticket guardian scheme so I expect you will be too.
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Old 29 Aug 20, 10:06 AM  
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Originally Posted by LizzyBear View Post
I haven't had it yet. Been 30 days so far and they do state it can take up to 60. I'll probably chase up this week though just to check on how its progressing
Just wanted to update this for anyone waiting for a refund from Orlando Attractions Tickets (OAT) I received my refund yesterday, approx 60 days total wait.
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Old 29 Aug 20, 10:07 AM  
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irvin38a
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Thanks for letting us know. Iím halfway there then! 🙄😂
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Old 3 Sep 20, 03:11 PM  
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Dolphin9511
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I sent mine back and they confirmed receipt on 05/08/20 - have emailed today for an update and all they said was they are working towards a refund process taking 60 days and I would be notified once they had processed the refund
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Old 3 Sep 20, 05:42 PM  
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#16
irvin38a
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Originally Posted by Dolphin9511 View Post
I sent mine back and they confirmed receipt on 05/08/20 - have emailed today for an update and all they said was they are working towards a refund process taking 60 days and I would be notified once they had processed the refund
31st July they received mine. I got the same email reply last week. 👍
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Old 17 Sep 20, 10:22 PM  
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#17
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UPDATE:

Refund appeared in my account today! Day 47.
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