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Old 8 Sep 20, 02:59 PM  
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#1
vampiress88
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Join Date: Aug 18
Mobile Anyone recieved refund from Disney annual pass

Iíve emailed and no response. Been a month since called them and theses still nothing.

This is my last refund Iím waiting for and I donít even know how much Iíll get back

I emailed them to start with to say that I wanted a refund then also called them on 27/7 to make sure they have started the process and the woman said it wonít be long.

Anyone else still waitng?
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Old 8 Sep 20, 04:05 PM  
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WDW365
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Join Date: Mar 19
Also waiting
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Old 8 Sep 20, 05:41 PM  
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Bellasmummy
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Join Date: Oct 13
Still waiting here too.

The only reports I've seen of people getting a refund are those that requested a refund before they gave the options in July setting out the details.

I think those that requested a refund earlier have been refunded only for the period of closure.

At least I hope that's the case as they've reported that the amounts received have been lower that expected.
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Old 8 Sep 20, 07:03 PM  
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garryforrestuk
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Cancelled 21st May and still waiting.
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Old 8 Sep 20, 08:22 PM  
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#5
vampiress88
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Mobile

I requested on 29th May as my pass ran out on 13th June so knew that we had no chance and asked for a refund. Pro rata or whatever they could do. He said he had put it through. Then on 27th July I called to make sure he had definitely put it through before the August cut off.
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Old 8 Sep 20, 08:34 PM  
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gavvy
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I am sure they said late september and into early October for a refund, and where the refund to original payment method is not available it will be a further month on top.

So it's probably a bit early yet to chase it.
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Old 11 Sep 20, 01:18 PM  
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Br'er Bear
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Originally Posted by gavvy View Post
I am sure they said late september and into early October for a refund, and where the refund to original payment method is not available it will be a further month on top.

So it's probably a bit early yet to chase it.
Yes, that's what we were told and you can see the following under Reopening Policy Options at disneyworld/experi...annual-passes/

Refunds to original form of payment can be expected by mid- to late September.
If original form of payment is not available, you should expect a check by mid- to late October.
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Old 11 Sep 20, 05:26 PM  
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vampiress88
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Iíll contact them in October then as we still have the original card
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Old 12 Sep 20, 03:15 PM  
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terriandaaron
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Still waiting
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Old 13 Sep 20, 08:01 PM  
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bighal
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Mobile

Not yet but expecting towards end of month.
I did notice today that my APs have disappeared from my MDE account.
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