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Old 3 May 19, 04:01 PM  
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#1
walshmefc
Helping Donald
 
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Join Date: Apr 19
Mobile Problems with MDE

Hey Dibbers

Just to let everyone know that Disney are having problems with the linking reservations and viewing already linked reservations on MDE at the min as I have just been told this by a cast member on the phone. They hope to have the issue sorted soon.

Best wishes
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Old 3 May 19, 06:22 PM  
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Orlandoguy
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Join Date: Jan 18
Location: Aberdeen
It happens all the time so annoying!
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Old 3 May 19, 06:25 PM  
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Monolith
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Join Date: Jul 16
Originally Posted by walshmefc View Post
Hey Dibbers

Just to let everyone know that Disney are having problems with the linking reservations and viewing already linked reservations on MDE at the min as I have just been told this by a cast member on the phone. They hope to have the issue sorted soon.

Best wishes
haha, just as i go to phone based on the posts on my thread!
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Old 3 May 19, 06:29 PM  
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monkfish72
Trying for More Ears
 
Join Date: Sep 18
Yes it's pretty surprising the website and app are so flaky when they are pretty vital to the experience they are offering

I cancelled a reservation this morning, but it's still showing as live
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Old 4 May 19, 06:57 PM  
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aboore
Gone all Goofy
 
Join Date: Apr 19
Did they mention what problems they were having. I’ve managed to link my reservation but it’s knly showing 4 out of 5 guests on MDE. It’s missing my 2 yr old and wasn’t sure if it’s not on there because she is under 3 or if it’s an issue I need to try and fix.
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Old 4 May 19, 08:23 PM  
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Spike1911
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Join Date: Aug 15
Mobile

I linked mine but now it’s vanished. Still showing park tickets and when I tried link the hotel again it said it’s only ready reserved and then gave my name. Pretty weird.
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Old 4 May 19, 08:40 PM  
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walshmefc
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Helping Donald
 
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Originally Posted by Spike1911 View Post
I linked mine but now it’s vanished. Still showing park tickets and when I tried link the hotel again it said it’s only ready reserved and then gave my name. Pretty weird.
Are you clicking on resort or my plans cause it seems if you click on resort it doesn’t work but if you click on my plans it shows your reservation.
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Old 4 May 19, 08:43 PM  
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Spike1911
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Join Date: Aug 15
Mobile

Originally Posted by walshmefc View Post
Are you clicking on resort or my plans cause it seems if you click on resort it doesn’t work but if you click on my plans it shows your reservation.
Tried it but still says reservation can’t be found.
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Old 4 May 19, 08:49 PM  
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#9
walshmefc
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Helping Donald
 
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Join Date: Apr 19
Mobile

Originally Posted by Spike1911 View Post
Tried it but still says reservation can’t be found.
Last thing to try is to see if it comes up on a desktop PC and of it does try signing out the app and back in, if none of this works You will have to call Disney
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Old 4 May 19, 09:09 PM  
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#10
Spike1911
Excited about Disney
 
Join Date: Aug 15
Mobile

So I’ve checked MDE through the website and it’s linked but the confirmation number is completely different to my original booking.
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