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Old 10 Oct 21, 08:38 AM  
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#1
SnowWhite
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Virgin money app - won't log me in...

Has anyone else got this problem?
Haven't been able to log in for 3 days on tablet. I get the password input screen then the red M just whirrs constantly.

Edited at 08:47 AM.
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Old 10 Oct 21, 08:39 AM  
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Mr Tom Morrow
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Standby I will check.

Edit. I got straight in, can see my balance, transactions and statements.
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Edited at 08:41 AM.
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Old 10 Oct 21, 08:40 AM  
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Love*my*hols
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Mobile

Fine for me
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Old 10 Oct 21, 08:49 AM  
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SnowWhite
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Thank you guys, appreciate your help. Goodness knows what the problem is - I'll have to keep checking and will probably have to call them.
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Old 10 Oct 21, 08:54 AM  
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Tigger71
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I can also get into it ok. Maybe try remove the app and re-installing?
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Old 10 Oct 21, 09:02 AM  
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Young Pooh
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I get this quite a bit. I usually find that deleting and reinstalling the app works. It's a bit of a faff but better than having to call them 😳
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Old 10 Oct 21, 09:04 AM  
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SnowWhite
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Thank you Tigger and Pooh, will try that
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Old 10 Oct 21, 12:10 PM  
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Jakey Neverland
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I also get it, it works once I have restarted my phone.
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