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Old 2 Mar 17, 10:51 AM  
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#31
The waltons
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Originally Posted by magickate View Post
No I'm at work and to be honest I'm done calling them. Don't have the energy to deal with it anymore.

Have sent them an email basically listing the issues we have & the resolutions we'd accept. Not holding my breath for a reply though!
Im tbe same MY TRAVEL AGENT KNOWS NOTHING STILL. I WAS PROMISED A REPLY FROM DISNEY TO MY EMAIL YESTERDAY AND STILL NOTHING
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Old 2 Mar 17, 10:58 AM  
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#32
Mrstenberge
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Originally Posted by Cha cha View Post
Amazing - keep us updated 😊
It was more like 40 and after I gave my reference number the phone cut out, I think they saw I was staying at CBR and decided they didn't want to speak to me!
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Old 2 Mar 17, 11:09 AM  
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#33
Brave5
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My invoice came last night at some point. New invoice total but no mention of the $75 gift card (but I have the e-mail )
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Old 2 Mar 17, 11:32 AM  
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#34
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That's good ! When did you phone again? I phoned on Friday about 2/3pmish
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Old 2 Mar 17, 11:40 AM  
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#35
ChoppyGirl
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Originally Posted by Cha cha View Post
The $200 gift card voucher is sent to you a couple of weeks before your arrival date in a cute little package with hotel confirmation, booklet & luggage tags 😊

Edit: you did book direct with WDW didn't you? Above only applies for direct bookings 😁
Ooo - is this new as when we went in 2014 we had to pick up our $200 voucher from guest services in the World of Disney store
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Old 2 Mar 17, 11:56 AM  
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#36
Brave5
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I phoned yesterday (original call friday evening) but I think the invoice was sent as a reply to my email (sent on Feb 27th) asking for updated invoice.
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Old 2 Mar 17, 12:01 PM  
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#37
papamouse
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Right Just Got ANOTHER email from Disney from a Person - from them to me

same old stuff but:

As a thank you for your continued patronage, you will be receiving a $75 Disney Gift Card per room for each night of your stay upon check-in at Disney's Caribbean Beach Resort. If you were previously offered a $25 Disney Gift Card per room for each night of your stay, this will replace that offer. This gift card can be used at participating Walt Disney World Resort Food & Beverage and Merchandise locations. For complete terms and conditions please visit DisneyGiftCard.com.

So that's it, change you dates and roll up roll up and come see the heavyweight championship bout when I check in

Once again Kids




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Old 2 Mar 17, 12:10 PM  
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#38
natanddaz
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Originally Posted by papamouse View Post
Right Just Got ANOTHER email from Disney from a Person - from them to me

same old stuff but:

As a thank you for your continued patronage, you will be receiving a $75 Disney Gift Card per room for each night of your stay upon check-in at Disney's Caribbean Beach Resort. If you were previously offered a $25 Disney Gift Card per room for each night of your stay, this will replace that offer. This gift card can be used at participating Walt Disney World Resort Food & Beverage and Merchandise locations. For complete terms and conditions please visit DisneyGiftCard.com.

So that's it, change you dates and roll up roll up and come see the heavyweight championship bout when I check in

Once again Kids




Thats great papamouse who did you email and did you mention you had already agreed to the £50 off p/n. Thinking i may have to email too.
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Old 2 Mar 17, 12:13 PM  
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#39
papamouse
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Originally Posted by PlymMark View Post
I want to thank this thread and all the replies, we are now sorted and counting down the days again with the buzz expected for a Disney holiday.

I also can't thank our TA enough - Fiona at Florida Escapes - I definitely underestimated how much work she has had to put in. I though I was at a disadvantage not booking direct with Disney as I couldn't call them but listening to the waiting times on the phone and the agro you face when you finally do get through I am so grateful for Fiona.

Have I said it enough yet? FLORIDA ESCAPES gets our vote and we will be booking our next trip through them.

Best advice from the Dibb was when Papa said make up your mind what you want and push for it. Thans to those posting what they were offered too as we would never have known otherwise.

Good luck folks!
There is nothing worse when complaining than havering.

Yes they don't want to help you, but tell them clearly what you want and then moan and moan and moan til you get it, OOOOOH alright then.

Example, mum can I get an ice cream.. mum can I get an ice cream.. mum can I get an ice cream.. mum can I get an ice cream.. mum can I get an ice cream.. mum can I get an ice cream.. mum can I get an ice cream.. mum can I get an ice cream..

Know what you want then go get it tiggr
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Old 2 Mar 17, 12:13 PM  
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#40
macadoo
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Originally Posted by papamouse View Post
Right Just Got ANOTHER email from Disney from a Person - from them to me

same old stuff but:

As a thank you for your continued patronage, you will be receiving a $75 Disney Gift Card per room for each night of your stay upon check-in at Disney's Caribbean Beach Resort. If you were previously offered a $25 Disney Gift Card per room for each night of your stay, this will replace that offer. This gift card can be used at participating Walt Disney World Resort Food & Beverage and Merchandise locations. For complete terms and conditions please visit DisneyGiftCard.com.

So that's it, change you dates and roll up roll up and come see the heavyweight championship bout when I check in

Once again Kids




😂😂😂 you should email back and ask the dreaded question?
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