Virgin VS15

[Neilandrewhall]

Hi,
Sorry for my constant posts as you know we were due to fly on Virgin on 27th April. We have paid for our seats on VS15.

Check yesterday evening and the flight has gone and it says were now on the 10am flight?

When I have just gone onto virgin Atlantic and typed in London to Orlando on 27th April the vs15 has disappeared does anyone know a) why this would happen.
B) the seats I've chosen they have disappeared after paying for them?

[Thorpy]

A) There were not enough sales to viably run both flights, and I expect they can accommodate all the people from your flight on the other flight, so they have canned one of them.

B) I suspect you'll have to ring to resolve that one. If manage my booking allows you to select what you had on this flight free of charge, you might want to rebook them, but I'd ring either way and confirm you're in the seats you paid for or get a refund.

[Guest]

VS27 is still operating which I assume you will be moved to.

Seating availability is good in all classes at the moment so get in quick

[EssexSue]

Were you not notified? I always find Virgin very good at information, we have just been told our November flight has been altered by 15 minutes.

[Cabbie]

Originally Posted by Neilandrewhall

Hi,
Sorry for my constant posts as you know we were due to fly on Virgin on 27th April. We have paid for our seats on VS15.

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Don't apologise, that's what the Dibb is here for


As others have already said Virgin quite often merge the two LGW flights during periods of low demand. Give them a call ASAP and they should be able to reassign your seating.

-Steve

[Neilandrewhall]

Sorted does anyone know how long virgin points will take to go over to my virgin miles?

[Cabbie]

Originally Posted by Neilandrewhall

Sorted does anyone know how long virgin points will take to go over to my virgin miles?

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Slightly confused . Can you explain what you mean by Virgin points

-Steve

[Thorpy]

If you mean the miles from the flight being visible in your points account, they get credited when you take the flight. (I think!)

[Cabbie]

Originally Posted by Thorpy

If you mean the miles from the flight being visible in your points account, they get credited when you take the flight. (I think!)

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Yes they should be credited within 72 hours of the actual flight being taken.

-Steve

[geniefan]

Originally Posted by EssexSue

Were you not notified? I always find Virgin very good at information, we have just been told our November flight has been altered by 15 minutes.

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Mine too! I fly on the 19th Nov. I go at 10.10hrs now.