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28 Dec 18, 10:13 AM
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Apprentice Imagineer
 
Join Date: Jun 08
Location: Hampshire
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Villa worries
We have a villa booked for 14 nights for August next year - a villa that we have used before.
The owner used to be on the Dibb but I noticed a few weeks ago that my villa reviews was now 2 and not 3, and after a quick search realised that they are no longer members of the Dibb. I emailed the owner 7 days ago to confirm our booking is still ok but haven't had any response. The villas website address is no longer working and I'm starting to get anxious. I am right to be worried or should I give them a few more days to respond. Any thoughts would be appreciated. Tracey x 
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Cheyenne Aug 01, Circus Dec 03 ,DCR Dec 04, Magic Circus Dec 05, Kyriad NYE 07, Sequoia Feb 08, Val de Eur Jun 08, Cheyenne Oct 08, Magic Circus Jul 09, DH Feb 10, Newport Bay Feb 11, Kryiad Nov 11, Circus Jan 13 Sept 93 I Drive, Jul 07 Villa,Apr 09 Villa, Oct 10 Villa, Apr 11 Cruise & Villa, Xmas 11 Villa, July 12 Villa, Apr 14 Villa, Apr 15 Cruise & Villa, Dec 15 Villa, Aug 17 Villa & Cruise, Oct 18 Villa, Aug 19 |
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28 Dec 18, 11:20 AM
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VIP Dibber
 
Join Date: Feb 10
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I think you’re right to be a little worried - I realise it’s Christmas and they might be busy with their family, but in conjunction with the website disappearing, it doesn’t look good. Not sure why they haven’t contacted you though. Has their Dibb membership disappeared altogether, or just their villa advert?
We had a Dibb villa booking for Easter, and the owners let us know that they could no longer honour the booking, asking for our bank details to return our deposit without any delay. Their Dibb advert and website went that same day, so I can’t understand why your villa owner hasn’t contacted you in the same way. Have you tried sending a PM to Stu? He was really helpful when the same thing happened to me a few years ago, and got in touch with the owner. The owner soon got in touch and returned our deposit.
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 NYC and Boston - Sept 2014 Toronto and Niagara Falls - May 2015 Road Trip to California - July/August 2017 Vancouver and the Rockies - July/August 2018 Five Days in Washington DC - October 2019 Norwegian Fjords Cruise - August 2023 Universal Orlando - October 2023 Cruising the Caribbean - March 2024 - complete |
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28 Dec 18, 11:27 AM
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Apprentice Imagineer
Join Date: Mar 11
Location: Merseyside
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Can't offer any advice but just to say I'd feel the same way. Doesn't make sense that they wouldn't contact you to let you know, and I'd say 7 days is plenty of time to give them to respond - I hope it gets sorted asap. If all isn't well then at least you've found out now and not weeks before you go x
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I-Drive July 2004. I-Drive Oct/Nov 2006. Southern Dunes May 2010 (married in Florida!). Town Centre June 2011. Southern Dunes August 2012. Hampton Lakes and Carnival Cruise August 2013. Regal Palms 2014. Southern Dunes 2017. Southern Dunes and Hard Rock Hotel May 2018. AKL, POFQ, Wilderness Lodge and Disney Dream2019. Dopey challenge - All Stars stay January 2020. Cabana Bay Sept 2022 |
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28 Dec 18, 11:54 AM
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Imagineer
Join Date: Jul 08
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Could you message the people who have stayed at the villa and see if they have further info? Sometimes people become facebook friends with the villa owner and they may know a little bit more?
I hope you get it sorted 
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28 Dec 18, 12:41 PM
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Imagineer
 
Join Date: Feb 09
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We hope you hear from the villa owners and that everything is ok. Can you tell us all your dates. Our villa has become available 29th August until 20th September due to guests changing their trip to May.
Hope you get it sorted. Melvin and Lesley
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28 Dec 18, 01:07 PM
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Thread Starter
Apprentice Imagineer
Join Date: Jun 08
Location: Hampshire
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Thank you for all of your posts. I didn't know if I was being too anxious.
We have booked villas through the Dibb several times and have always felt happy, hopefully I am worrying about nothing. Thank you Melvin and Lesley, our booking unfortunately starts on 14th August. I'm not on Facebook now as my account was hacked so I decided to leave social media (apart from the Dibb  ), so I am unable to check.Thanks for the suggestion Jocat, I will PM Stu and find out when the villa advert was taken down and see if the account has been deleted. Many thanks again for your replies. Tracey x
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Cheyenne Aug 01, Circus Dec 03 ,DCR Dec 04, Magic Circus Dec 05, Kyriad NYE 07, Sequoia Feb 08, Val de Eur Jun 08, Cheyenne Oct 08, Magic Circus Jul 09, DH Feb 10, Newport Bay Feb 11, Kryiad Nov 11, Circus Jan 13 Sept 93 I Drive, Jul 07 Villa,Apr 09 Villa, Oct 10 Villa, Apr 11 Cruise & Villa, Xmas 11 Villa, July 12 Villa, Apr 14 Villa, Apr 15 Cruise & Villa, Dec 15 Villa, Aug 17 Villa & Cruise, Oct 18 Villa, Aug 19 |
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28 Dec 18, 04:37 PM
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Imagineer
Join Date: Oct 11
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I would have telephoned them.
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28 Dec 18, 08:40 PM
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slightly serious Dibber
 
Join Date: Aug 17
Location: Wakefield
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29 Dec 18, 01:05 AM
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Imagineer
Join Date: Jul 16
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We booked a DIBB villa in 2016 and it's disappeared off the a DIBB which obviously worried me especially as when I googled it I saw that it was up for sale. However we had the most wonderful stay there. I think the owners had sold but bookings were honoured. I hope that you get this sorted please keep us updated. Maybe the owners have gone away for the festive season and don't gave Internet access.
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29 Dec 18, 09:23 AM
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Imagineer
Join Date: Jul 07
Location: Dublin, Ireland
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I would have phoned them as soon as I began to be concerned - hopefully all is OK and the Owner can put your mind at ease.
Do it today
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