Vodafone, thinking of switching to

[MariaLynda]

Hi I'm currently with ee and have been forever. However been offered a really good deal on an s9 I'm still using my s6!

Ee say they don't sell the s9 anymore so cannot match it etc... Views on Vodafone? Bit wary to shift after so long.

X

[MillieMoo23]

I was with Vodafone for years, no problem with them until you have an issue and need to deal with their Customer Service who, in my opinion, were awful. This was around 5-7 years ago though and was the reason I left them in then end and went to O2, who I've had no issues with

[janeywaney]

We had Vodafone and they were truly awful. The customer service was dire and the coverage for where we live was terrible.
We moved to 3 and have been with them for 9 or 10 years now never had an issue.

Jane

[Moodyblue]

Vodaphone has the absolute worst customer service I have ever had the misfortune to deal with! I would never use them again even if they offered to pay me!

[teerts]

I've been with Vodafone since 1997, the coverage, quality and value is quite good when I compare to other offers, however if you need to do anything which involves customer services it can be quite challenging, they do get it resolved in the end and do pay compensation quite quickly if they have not helped that well.

Shame really, I worked there for 15 years and they were the best in the UK!

I've used o2 with work, coverage was similar, I have a 3 SIM I use in the car which gives 200mb free data each month and Vodafone coverage is better, no experience of BT/EE I'm afraid, but when I price e then up when Voda upset me, the Vodafone package always works out better value, for me!

Good luck!

[MariaLynda]

Thanks everyone... yea the customer service they provide does sound bad, that is what always comes up about them when searching. To be honest, I have rang EE once in the last 12 months and that was just to sort out my current sim price as I got to the end of the 12 months on the last one. I rarely contact customer service. hmmm

[soooexcited!]

I've been with Vodafone for years. Just switched to EE. Trying to leave vodafone took a few calls and an hour online chat.

[MariaLynda]

Has anyone got the new samsung A70 handset? asking as EE offered me that as an alternative to them not having s9 handsets anymore... its a much cheaper phone than the s series.

[400ixl]

I have a dual sim phone and the works Vodafone sim is more often than not worse than the Three sim for signal strength.

As for the Samsung A70, its quite an old generation phone now, but then so is the S9. Not personally been a fan of Samsung's for a while now as their quality is not that good, they destroy the Android experience with their overlay and crapware installed and their premium phones are priced way above where they should be. The A70 spec though would suit most users who are looking for a phone which can run modern apps and take a reasonable photo.

Looking at EE, they do the Google Pixel phones and the 3a XL is probably the A70 equivalent and appears to be cheaper. It has a better camera than the A70.

If Samsung is your thing then the A70 is a pretty reasonable phone and up with with the S9, just in a more plastic body.

[Pino_Spetzberg]

We have O2, 3, and Vodafone.
Vodafone works fine around Birmingham, Liverpool and Manchester but struggles away from cities, absolutely woeful in North Wales.
02 and 3 coverage is fine everywhere for us.

Vodafone customer service is shocking by many accounts but never called them personally.

Never had much luck with anything from Samsung so avoid them these days.