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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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7 Jun 20, 12:03 AM |
#11
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Imagineer
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Some useful info here...
claimcompass.eu/blog/fli...-compensation/
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7 Jun 20, 12:32 AM |
#12
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Earning More Ears
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My outbound VA flight is still showing as LGW - MCO on 15 July, but they have removed my seat reservations. The return journey is now MCO - LHR on 29 July, but departing 2 hrs 35 minutes earlier.
So does that mean that they expect me to travel from LHR to LGW on the morning we arrive back to collect my car? Doesn't sound very reasonable! Would I have good grounds for a refund on this? Any help greatly appreciated.
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1927sully |
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7 Jun 20, 05:23 AM |
#13
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Getting Excited
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7 Jun 20, 09:11 AM |
#14
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Thread Starter
Imagineer
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Thanks
Interesting it does say for flight cancellations if they have cancelled a flight and put you on an alternative flight you can request a refund.
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7 Jun 20, 10:33 AM |
#15
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Imagineer
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You will not be going unfortunately unless you move your holiday. I am sure that you will be informed of your options soon
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June 06, August 07, September 18, January 19, September 19, February 20, December 21, February 22, December 22, February 23, February 24 |
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7 Jun 20, 10:45 AM |
#16
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Imagineer
Join Date: Mar 09
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Thats good to know. We booked a LGW to MCO virgin holiday booking and they have moved it to LHR, therefore flight number change...so we can ask for full refund? Our carparking we can't change to LHR, our airport Hotel has been effected too. So now would be much easier to fly from Bristol with TUI. I have done the cancellation request form on the email they sent me regarding the changes so will wait for them to contact me.
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7 Jun 20, 11:20 AM |
#17
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Earning More Ears
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Thank you - I'll wait out for an email from VA.
Can't move holiday unfortunately - At least for the foreseeable future! ☹️
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1927sully |
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7 Jun 20, 12:00 PM |
#18
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Imagineer
Join Date: Jun 16
Location: God's Own Country
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Of course, 261/2004 is very clear- a cancellation is a cancellation. If they put you on another flight, it’s still a cancellation.
Full refund due in 7 days if then requested- no ifs, no buts. If not received and doesn’t appear to be coming or you are ignored, just move straight onto a chargeback.
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7 Jun 20, 12:07 PM |
#19
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Earning My Ears
Join Date: Jun 05
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Hi all. I originally booked a flight to MCO indirect via Atlanta from Manchester. One of the internal delta flights became unavailable and therefore Virgin put us on the direct flight as there were no other ways to get us their the same day. Even though this sounds better would this be classed as a cancellation and therefore due a refund? If the answer is yes and they now move us back to the original indirect, is this still classed as flight change cancellation?
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7 Jun 20, 12:23 PM |
#20
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slightly serious Dibber
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My return flight with virgin holidays has been made 2 hours sooner and has a different flight number.
I am wanting to cancel or move the holiday to next year anyway. Does anyone know if this change means I can cancel without losing my deposit please?
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