Lost Holiday

[LouBull]

It’s must be so upsetting. Really feeling for both holiday makers and staff of the company alike 😔

[georgina]

I would be gutted, get your money back, and then rebook

[disney332]

Gutted

Disney332

[Notte510]

this sucks big time. I hope you manage to get rebooked.

[angelcake71]

Very sad indeed.. hope you manage to re book something

[Sandra & co]

My niece and her GF were off to Gran Canaria today, they are waiting for a refund and she’s going back to work tomorrow. They are hoping to go in October instead, sad for everyone involved!

[400ixl]

Originally Posted by Sandra & co

My niece and her GF were off to Gran Canaria today, they are waiting for a refund and she’s going back to work tomorrow. They are hoping to go in October instead, sad for everyone involved!

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Current CIAA guideline is they can start to claim from 30th September and will be paid within 60 days. So may take up until the end of November to get their money back unfortunately.

Really feel for those caught up in this, especially those who will not get the chance to claim back and reschedule in the same time frame.

[Sue]

My sincere condolences to you and everyone who is affected by this dreadful event.
For me, half of the holiday is the planning and anticipation- to be taken away at the last minute must be awful.
As others have said, deep breath and wait for your refund then start the planning again - it’s the only way

[Sandra & co]

Originally Posted by 400ixl

Current CIAA guideline is they can start to claim from 30th September and will be paid within 60 days. So may take up until the end of November to get their money back unfortunately.

Really feel for those caught up in this, especially those who will not get the chance to claim back and reschedule in the same time frame.

See more...

The Canaries is warm all year so I suppose as long as they get a refund they will re book. She didn’t say much this morning she’s probably fed up!