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General Trip Planning Other Holiday Planning. |
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3 Dec 21, 03:20 PM |
#1
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Apprentice Imagineer
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Virgin Flying Club down for maintenance and...
I haven't been able to see FC either mine or DH's activity for a couple of weeks..
This is what I've been seeing... And had this all day today Anyone else having problems? |
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3 Dec 21, 06:10 PM |
#2
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Imagineer
Join Date: Feb 03
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It's definitely saying down for maintenance but i've not had any other problems with Activity.
I used miles to book a reward flight on Monday and it was fine. Showed my Activity.
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Orlando Visits-26 West Coast Visits-5 |
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3 Dec 21, 06:14 PM |
#3
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VIP Dibber
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I've had no problem accessing mine or my husbands Flying Club accounts over the past few weeks. Accessed it yesterday to book miles flights without any issues too.
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POFQ: Our 'once in a lifetime' trip, 31st Oct - 14th Nov 2012 SSR: 40th birthday trip, 2nd - 16th Jan 2014 SSR 2 bed villa: my mums first trip, 7th - 21st Feb 2015 POR: An unexpected Easter break, 2nd - 15th April 2016 CBR: Another unexpected Easter trip, 29th March - 12th April 2017 CBR: 18th birthday surprise trip, 21st October - 4th November 2019 Food report - the unexpected Easter QSDP extravagana! April 2017 What do we want? FOOD! When do we want it? NOW! QSDP food report, Oct 2019 |
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3 Dec 21, 08:38 PM |
#4
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Thread Starter
Apprentice Imagineer
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Thank you for your replies Whitequeen and loves2plan
Glad you've both had success with it, I'll give them a call tomorrow and see what's what with our accounts. |
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4 Dec 21, 10:14 AM |
#5
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VIP Dibber
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I haven’t been able to access the app for ages, so tweeted Virgin and they said it was a known issue that they were working on. Couldn’t access via the website for a while either, but did manage to get onto that eventually after resetting my password! Still can’t get in via the app though!
Vicki x
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Apr 1998 Rodeway Inn International drive Oct 2000 Quality Inn Anahiem, Navy lodge Coranado & The Rio Las Vegas Apr 2005 Formosa Gardens & Toronto Dec 2007 Newport Bay DLP Feb 2012 Port Orleans Riverside Aug 2014 2 weeks SSR (1 night HRH) |
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4 Dec 21, 10:19 AM |
#6
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VIP Dibber
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I had the same problem yesterday, but I can log in this morning. Checked our activity because both DH and I transferred points from our Amex accounts on 8th Nov. Mine went through within 24 hours but DH's have still not arrived. He received an 'In Progress' notification from Amex on 12th November. Not sure if the delay was down to this being the first time he has transferred points, but I did live chat with Amex this morning and they are looking into it.
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DVC Member BCV, BLT & VGC |
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4 Dec 21, 11:41 AM |
#7
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VIP Dibber
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We had a similar problem transferring Amex points to my husbands flying club account. Spoke to a couple of people who just kept saying there was an issue with email addresses not matching up, which made no sense. Finally spoke to a 3rd person who knew exactly what the problem was, cancelled the original transfer and then set the account up over the phone - points were transferred straight away.
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POFQ: Our 'once in a lifetime' trip, 31st Oct - 14th Nov 2012 SSR: 40th birthday trip, 2nd - 16th Jan 2014 SSR 2 bed villa: my mums first trip, 7th - 21st Feb 2015 POR: An unexpected Easter break, 2nd - 15th April 2016 CBR: Another unexpected Easter trip, 29th March - 12th April 2017 CBR: 18th birthday surprise trip, 21st October - 4th November 2019 Food report - the unexpected Easter QSDP extravagana! April 2017 What do we want? FOOD! When do we want it? NOW! QSDP food report, Oct 2019 |
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4 Dec 21, 11:45 AM |
#8
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VIP Dibber
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Oh, thank you, that's interesting. I'll check that we have both accounts set up with the same email address
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DVC Member BCV, BLT & VGC |
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29 Dec 21, 07:15 PM |
#9
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Imagineer
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I still haven’t been able to access my account activity page and it’s been weeks… is everyone else’s issues rectified?
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Michelle - ShelUK Too scary, too hot & too splashy - Orlando May-June 2022 May 2017 Trippie - Complete January 2016 Trippie - Complete |
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