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Old 18 Mar 16, 10:29 PM  
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cypress
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Thanks for that, just got and upgrade along with a refund, can't be bad
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Old 18 Mar 16, 10:42 PM  
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Poppycat
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How do you go about getting a refund when booked through Virgin Alamo?
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Old 19 Mar 16, 09:54 AM  
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cypress
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You get the option to amend your booking, there's a link at the bottom of your confirmation email. You will automatically create a refund.
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Old 19 Mar 16, 09:55 AM  
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Mr Tom Morrow
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Originally Posted by Poppycat View Post
How do you go about getting a refund when booked through Virgin Alamo?
You have to manually cancel and then rebook with Virgin. Not as quick as with Brits but it is achievable.
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Old 19 Mar 16, 10:05 AM  
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cypress
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Sorry, my response was for a direct booking...must put my glasses on
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Old 19 Mar 16, 10:14 AM  
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Poppycat
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Originally Posted by Mr Tom Morrow View Post
You have to manually cancel and then rebook with Virgin. Not as quick as with Brits but it is achievable.
Thank you. I booked it as an add on to our VH booking and was told there would be a cancellation fee if we changed our minds. It was a good price at the time when compared to Alamo or Brits Alamo (who we usually go through)
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Old 19 Mar 16, 10:44 AM  
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Mr Tom Morrow
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Originally Posted by Poppycat View Post
Thank you. I booked it as an add on to our VH booking and was told there would be a cancellation fee if we changed our minds. It was a good price at the time when compared to Alamo or Brits Alamo (who we usually go through)
The way you have done it there will be a fee as its tucked into a package. A stand alone can be cancelled. No help to you I know, sorry!
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Old 20 Mar 16, 10:39 AM  
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Laura C
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Originally Posted by familybell View Post
You don't need to cancel and rebook, just amend your booking (you don't actually even need to amend anything, basically just go through the booking and at the end it should give you a refund of the difference back onto original payment card) saves having to get payment refunded and paying again, I've done this twice now with previous bookings
Thank you for posting this I've just received a £64 refund!

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Old 20 Mar 16, 03:26 PM  
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stevekath
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Thanks for the head's up. Checked our Alamo Brits booking for June and amended to get a £25 refund. Excellent
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Old 20 Mar 16, 08:37 PM  
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Do I need to buy the guidebook to be able to book through alamo brits?
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