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14 Apr 18, 04:36 PM
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Imagineer
 
Join Date: Aug 06
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Suntrust account hacked!
just logged into my account... should have been $4000 in their now only $1300
 on the phone now waiting to speak to fraud dept!
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14 Apr 18, 04:41 PM
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VIP Dibber
 
Join Date: Jun 11
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oh no! I'm sorry to hear this
 I hope it all gets sorted for you & quickly.
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 Disney POFQ/Universal HRH Aug/Sept 2012 Disney AKL/Universal RPR Aug/Sept 2014 Orlando/St Petes Beach Aug/Sept 2015 Universal-HHN Cabana Bay Sept/Oct 2016 West Stonebridge (Dibb Villa) Aug/Sept 2017 |
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14 Apr 18, 04:43 PM
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Imagineer
 Join Date: Aug 06
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Oh god that's awful-any idea how they got your details?.hope it gets resolved asap
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14 Apr 18, 04:48 PM
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Thread Starter
Imagineer
Join Date: Aug 06
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14 Apr 18, 05:01 PM
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Imagineer
Join Date: Sep 09
Location: Central Florida
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I keep getting this message:
Alert for Mac OS Users If you access Online Cash Manager from a Mac® desktop using the newest Mac OS® version 10.13.4, you will encounter issues. SunTrust recommends using Google Chrome® or Mozilla Firefox® browser to access Online Cash Manager until the incident is resolved. You will be unable to access certain online activities while using the Safari browser. The SunTrust team is working on a resolution. I wonder if this has anything to do with it? "Incident" seems a strange word to use. Hope you get sorted
Edited at 05:02 PM. |
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14 Apr 18, 05:33 PM
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Thread Starter
Imagineer
Join Date: Aug 06
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14 Apr 18, 05:56 PM
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Imagineer
Join Date: Aug 06
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14 Apr 18, 06:29 PM
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VIP Dibber
Join Date: Feb 09
Location: West Yorkshire
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Oh no! Hope you get sorted
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14 Apr 18, 07:30 PM
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Thread Starter
Imagineer
Join Date: Aug 06
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Over 2 hours I was on the phone! Transactions being investigated, whoever it was paid in to 2 very small amounts 44c & 20c then it was reversed & 2deits at a Target $171 & $190 then $1332
 to US Barclaycard & then there is a cheque transaction for $920 which was apparently a merchant generated cheque? I'm hoping they get it all sorted before we go on hols in 2 weeks as now seriously thinking about closing the account... only opened it really for our DVC dues.
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14 Apr 18, 07:40 PM
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Imagineer
Join Date: Aug 06
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Sounds like a nightmare-hope it gets sorted before you go-we use ours for our dvc dues too.
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