BA fly drive with Avis but have incurred extra charges

[Mr Tom Morrow]

Originally Posted by l33na

I’ve finally managed to speak to someone at Avis Uk. Two of the charges are as we had driven less than 75 miles. Their belief is if you drive less than 75 miles the fuel gauge doesn’t move so it’s a charge for fuel. Of course I argued this and said I should have been told and shouldn’t have been told there were no charges at return. I luckily took pics of my car which is location stamped with the iPhone at return and it shows a full tank. Sadly I collected it with less than fuel and gave thought why complain over some fuel. I so should have. The third charge was for fuel again but we have sent the receipt in and haven’t heard anything.

I would be very careful as I’ve rented in the same manner I have from Avis every year and never incurred these charges.

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The under 75 Miles is buried in the T & C's of most companies.

It was introduced due to American business people hiring a car for a day to go to a nearby meeting etc and not topping the fuel up. It seems weird but I can understand their rational.

Most Americans self insure and can get cheap daily rates. To hire them a car for say 8 hours, get little income, have to re clean it and know the fuel wasn't topped up became a loss maker.

[TEL N KEL]

Originally Posted by l33na

I’ve finally managed to speak to someone at Avis Uk. Two of the charges are as we had driven less than 75 miles. Their belief is if you drive less than 75 miles the fuel gauge doesn’t move so it’s a charge for fuel. Of course I argued this and said I should have been told and shouldn’t have been told there were no charges at return. I luckily took pics of my car which is location stamped with the iPhone at return and it shows a full tank. Sadly I collected it with less than fuel and gave thought why complain over some fuel. I so should have. The third charge was for fuel again but we have sent the receipt in and haven’t heard anything.

I would be very careful as I’ve rented in the same manner I have from Avis every year and never incurred these charges.

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Well at least you have got to the bottom of what the charges were for.

[l33na]

Originally Posted by Mr Tom Morrow

The under 75 Miles is buried in the T & C's of most companies.

It was introduced due to American business people hiring a car for a day to go to a nearby meeting etc and not topping the fuel up. It seems weird but I can understand their rational.

Most Americans self insure and can get cheap daily rates. To hire them a car for say 8 hours, get little income, have to re clean it and know the fuel wasn't topped up became a loss maker.

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That makes sense now. Just hope I get my money back as I have sent them my receipts etc.

[l33na]

Originally Posted by TEL N KEL

Well at least you have got to the bottom of what the charges were for.

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Yes exactly. I will always keep all receipts now.

[vampiress88]

Originally Posted by Mr Tom Morrow

The under 75 Miles is buried in the T & C's of most companies.

It was introduced due to American business people hiring a car for a day to go to a nearby meeting etc and not topping the fuel up. It seems weird but I can understand their rational.

Most Americans self insure and can get cheap daily rates. To hire them a car for say 8 hours, get little income, have to re clean it and know the fuel wasn't topped up became a loss maker.

See more...

Is this the same with Alamo? Cos I didn’t see this in the terms and I haven’t a clue what mileage we actually ever did. Never even crossed my mind to look at something like that