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Old 23 Oct 21, 07:46 AM  
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Caramel
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Missing flights on BA booking

Has anyone else experienced flights going missing from their BA booking?

I logged into BA’s ‘manage my booking’ and discovered our outbound flights to Florida are not showing. I’ve searched high and low but there’s nothing anywhere. No tickets to download , no mention of them in the itinerary. Nowt. It’s causing me mild anxiety.

I’ve contacted BA via email, live chat, phone, and Twitter with no success. No answer to any of my messages. 😵≈💫
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Old 25 Oct 21, 01:05 PM  
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SmilingSammie
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I had my outbound flights disappear! I emailed them and they fixed it 2 weeks later.
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Old 26 Oct 21, 08:43 AM  
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gazadonna9
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That happened to me, pure panic as they were still selling the missing flights
A very anxious morning spent on the phone and it got sorted ……
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Old 26 Oct 21, 08:45 AM  
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gazadonna9
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Originally Posted by Caramel View Post
Has anyone else experienced flights going missing from their BA booking?

I logged into BA’s ‘manage my booking’ and discovered our outbound flights to Florida are not showing. I’ve searched high and low but there’s nothing anywhere. No tickets to download , no mention of them in the itinerary. Nowt. It’s causing me mild anxiety.

I’ve contacted BA via email, live chat, phone, and Twitter with no success. No answer to any of my messages. 😵≈💫
Try calling 208 707 4463
I was on hold for about 1hr 20mins
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Old 27 Oct 21, 05:28 AM  
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Caramel
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Thanks everyone. The panic is over - flights appearing again after many calls, 4 tweets, and 2 emails. I’ve taken screenshots of everything for reassurance. 😂
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Old 27 Oct 21, 08:14 AM  
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moosha
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Yes, I went into our bookings on BA’s website on Monday and it said there were no upcoming flights despite the fact we have three trips booked.

DH then opened his BA app and they were all still showing there. Not sure what’s up with the website.
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Old 27 Oct 21, 09:10 PM  
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Caramel
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I know it’s almost Halloween but I don’t need anymore scares BA.
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Old 27 Oct 21, 09:20 PM  
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Peko
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Originally Posted by moosha View Post
Yes, I went into our bookings on BA’s website on Monday and it said there were no upcoming flights despite the fact we have three trips booked.

DH then opened his BA app and they were all still showing there. Not sure what’s up with the website.
Bookings disappearing temporarily (as opposed to some flights within a booking going missing) is a long-standing issue with the BA website. Sometimes logging out and back in again fixes it, other times you just have to wait. One of the many flaky aspects of BA’s IT.
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Old 28 Oct 21, 03:38 PM  
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bighal
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If this happens for any one else going forward try checking on CheckMyTrip.com. It will also show the PNR for any code share flights such as American Airlines so you can book seats.
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