Feel so much better now re Genie+

[aydeepee]

Simply because I took to my email and (constructively) aired by frustrations/upset to the CEO of Disney Parks, and did the same to WDW Guest Services!

Dont expect a reply but it was extremely cathartic!
Highly recommended! lol

[YorkshireT]

Originally Posted by aydeepee

Simply because I took to my email and (constructively) aired by frustrations/upset to the CEO of Disney Parks, and did the same to WDW Guest Services!

Dont expect a reply but it was extremely cathartic!
Highly recommended! lol

See more...

They will have had tens of thousands, and are so understaffed, even guest queries are taking over a week to answer, so unfortunately I’d expect only a stock reply at best if I was you.

[Donz1979]

Originally Posted by aydeepee

Simply because I took to my email and (constructively) aired by frustrations/upset to the CEO of Disney Parks, and did the same to WDW Guest Services!

Dont expect a reply but it was extremely cathartic!
Highly recommended! lol

See more...

I was going to do this for fact when ai purchased tickets fast pass was included!

[aydeepee]

Originally Posted by YorkshireT

They will have had tens of thousands, and are so understaffed, even guest queries are taking over a week to answer, so unfortunately I’d expect only a stock reply at best if I was you.

See more...

Not really that bothered with a reply - it was just so therapeutic to send!

[marlouwrig]

Originally Posted by aydeepee

Not really that bothered with a reply - it was just so therapeutic to send!

See more...

I know exactly what you mean. It really helps in making sense of things to set your feelings down in writing when you are hit with complicated information which (in my case anyway) provokes conflicting responses.

I often do it - even if I don't send it anywhere

[Rac20]

Originally Posted by Donz1979

I was going to do this for fact when ai purchased tickets fast pass was included!

See more...

I’d forgotten that detail.

I really need to read up on what’s happening with the Genie thing but can’t muster any enthusiasm to do so.

[AnnieB]

It's a good idea for everyone to write and let them know how unpopular it is.

[Shifu]

Originally Posted by marlouwrig

I often do it - even if I don't send it anywhere

See more...

I’m so guilty of that! I sometimes belt out an email then put it to one side for half an hour then look at it again, only to not bother pressing send.
And then of course there are the times I do send 😂

Nice one OP… you can relax now you’ve done that. Until your Wdw holiday of course when you’ll be up at 6:45am or running round the parks glued to your phone. 😂

[Elmhurst 5]

I too will be writing to Mr Chapek. Paying nearly £500 for 14day ticket and now having to pay an additional $15per day per person just to able to get on a ride. It will mean looking at your phone all day every day trying to get a slot for a ride. Thats not a holiday at all. At the end of the day we are not like our US friends that are only in Disney for 3/4 days, UK guests spend on average 12 days of their days out of 14 in the parks and we are also eating and drinking - spending money that Disney say they desperately need. So, another £132 pp on top of our ticket price.

[SamH88]

Originally Posted by Elmhurst 5

I too will be writing to Mr Chapek. Paying nearly £500 for 14day ticket and now having to pay an additional $15per day per person just to able to get on a ride. It will mean looking at your phone all day every day trying to get a slot for a ride. Thats not a holiday at all. At the end of the day we are not like our US friends that are only in Disney for 3/4 days, UK guests spend on average 12 days of their days out of 14 in the parks and we are also eating and drinking - spending money that Disney say they desperately need. So, another £132 pp on top of our ticket price.

See more...

Genuine question, do you have the same issue with Universal Express passes that are far more expensive than the new Genie passes?

As I said in another thread, nobody is being forced to spend extra money if they don't want to. You don't have to pay $15 a day "just to get on a ride" at all because you have the option to just queue for free like many people have always done.