Can Tesco's do this?

[smithlane]

Thanks all. Such a shame the actions of a few ruin it for others

[smithlane]

Originally Posted by Omega1

Yes, it’s not easy, but it’s the offenders who should be punished (banned/prosecuted) not the good kids who behave themselves ie the majority. I’m happy with a restricted access policy eg 5 out, 5 in - but that needs policing and stores don’t want to resource that so go for the cheaper, unfair, option.
Hopefully the good kids will remember how they were targeted and banned by some stores when they have greater spending power in the future.

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See this is what I think should happen. They must know who these children are so why not ban them not everyone. Or even like I said in my OP, don’t allow big groups in. In the newsagents by their old school they had a policy of only 3 school aged children in at a time.
By banning everyone it’s not actually punishing these kids as they’ll just go and terrorise the next store.

[Pumpkin Pie]

Different scenario but years ago my son and his friend went into the local Tesco to buy a case of beer for a weekend away and were refused as they did not have any proof of ID on them (they were 20/21 at the time). This was fair enough and I don’t have a problem with that at all but when they went back with their passports the security must have recognised them and they were grabbed from behind and forcibly removed from the store like criminals. My son (who is the least likely trouble maker you are ever likely to meet) tried to explain but they wouldn’t listen and were thrown out in front of all the other shoppers.

I complained to the manager but they didn’t want to know and didn’t apologise. Never used that store again.

It’s wrong that these companies treat innocent people this way.

[400ixl]

Big assumption they know which individual child is involved. They may have caught one or two but won't know all of them.

Also, how do they keep just those out, it's not like they can put their photos anywhere as a reminder as that would break gdpr.

Also they have to consider staff safety. If they had suffered verbal or physical abuse they have to consider this as well.

Not an easy situation to manage unfortunately.

Technology can be used but none of the UK grocery retailers are that advanced yet as it is a big investment.

[klr15]

Originally Posted by Omega1

Yes, it’s not easy, but it’s the offenders who should be punished (banned/prosecuted) not the good kids who behave themselves ie the majority. I’m happy with a restricted access policy eg 5 out, 5 in - but that needs policing and stores don’t want to resource that so go for the cheaper, unfair, option.
Hopefully the good kids will remember how they were targeted and banned by some stores when they have greater spending power in the future.

See more...

Yeah I agree, I remember my friend and I being kicked out of McDonald’s around 12 years ago when we were 12 (there wasn’t a ban in place then for children), we were just sat finishing our drink, minding our own business and a staff member came over and asked us to leave for no apparent reason, it felt incredibly unfair as we never caused trouble.

I used to work in a McDonald’s and a supermarket and I do remember feeling uncomfortable when a group of teens came in, especially as the McDonald’s I was working in was getting bad for trouble at the time, children assaulting staff, destroying the place, having fights ect..

same for the supermarket, teens would come in and ride up and down on the moving walkway on bikes and around the store. They’d smash eggs and flour in the aisles and get abusive with staff and customers, it was frightening at times. So I can see why they’ve put these blanket bans in place, but I agree it is a shame it restricts those who behave themselves.

[DisneyDaffodil]

It’s terrible to hear that all teenagers are classed as a problem due to the action of just a few. I understand the reason for banning individuals as supermarket workers etc do get a lot of unnecessary abuse, but I feel they need to identify the students involved, not ban all students. Imagine the uproar if they banned any other particular age group (pensioners for example), students often get treated badly and it really is unfair

[smithlane]

Originally Posted by 400ixl

Big assumption they know which individual child is involved. They may have caught one or two but won't know all of them.

Also, how do they keep just those out, it's not like they can put their photos anywhere as a reminder as that would break gdpr.

Also they have to consider staff safety. If they had suffered verbal or physical abuse they have to consider this as well.

Not an easy situation to manage unfortunately.

Technology can be used but none of the UK grocery retailers are that advanced yet as it is a big investment.

See more...

Then surely they ban the ones who they do know.
It’s still a gross assumption that all teens are going to cause trouble especially ones going in on their own.
I’m not saying it’s not a difficult situation to address but in this day and age there must be means. This is Tesco, they’re not short of a bob or two...

[smithlane]

Originally Posted by Pumpkin Pie

Different scenario but years ago my son and his friend went into the local Tesco to buy a case of beer for a weekend away and were refused as they did not have any proof of ID on them (they were 20/21 at the time). This was fair enough and I don’t have a problem with that at all but when they went back with their passports the security must have recognised them and they were grabbed from behind and forcibly removed from the store like criminals. My son (who is the least likely trouble maker you are ever likely to meet) tried to explain but they wouldn’t listen and were thrown out in front of all the other shoppers.

I complained to the manager but they didn’t want to know and didn’t apologise. Never used that store again.

It’s wrong that these companies treat innocent people this way.

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That’s terrible! No wonder you haven’t used it since

[Omega1]

Originally Posted by DisneyDaffodil

It’s terrible to hear that all teenagers are classed as a problem due to the action of just a few. I understand the reason for banning individuals as supermarket workers etc do get a lot of unnecessary abuse, but I feel they need to identify the students involved, not ban all students. Imagine the uproar if they banned any other particular age group (pensioners for example), students often get treated badly and it really is unfair

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I agree - it’s a moral dilemma. Imagine if an ethic group was banned because of the sins of a few. There would be outrage, and rightly so.

[DisneyDaffodil]

Originally Posted by Pumpkin Pie

Different scenario but years ago my son and his friend went into the local Tesco to buy a case of beer for a weekend away and were refused as they did not have any proof of ID on them (they were 20/21 at the time). This was fair enough and I don’t have a problem with that at all but when they went back with their passports the security must have recognised them and they were grabbed from behind and forcibly removed from the store like criminals. My son (who is the least likely trouble maker you are ever likely to meet) tried to explain but they wouldn’t listen and were thrown out in front of all the other shoppers.

I complained to the manager but they didn’t want to know and didn’t apologise. Never used that store again.

It’s wrong that these companies treat innocent people this way.

See more...

The exact thing happened to our son in Tesco. He looks very young for his age and was actually 25 and was refused to be served with beer. He was very polite and left, returning later with ID. When he went to the checkout, the supervisor called over security and told my son to leave the store. He felt so embarrassed by this as he’s a quiet lad and this drew a lot of unnecessary attention. I did suggest he complained but he just didn’t want any more fuss which is understandable. It’s not good enough though, all customers should be treated fairly