Unable to amend Alamo Brits booking.

thedohs · 30 Mar 17, 03:19 PM

I have been able to amend my Alamo Brits booking at any point over the past few months and now I actually need to amend my booking it gives the following message:

"We are sorry for the inconvenience, unfortunately this reservation cannot be amended. If you wish to make an amendment please place a new reservation and cancel the original online."

Does anyone know if this is temporary, I know I can just cancel and rebook but the old site was giving a better price.

Any help is appreciated.

**Disney Bear** · 30 Mar 17, 03:20 PM

Be careful I think if you cancel you also pay a fee - I think someone mentioned this in another different thread a few days ago.

thedohs · 30 Mar 17, 03:26 PM

Originally Posted by Disney Bear

Be careful I think if you cancel you also pay a fee - I think someone mentioned this in another different thread a few days ago.

I think that was because they were less than 3 days from travel.

Paul.

**Disney Bear** · 30 Mar 17, 03:28 PM

Originally Posted by thedohs

I think that was because they were less than 3 days from travel.

Paul.

ahh ok sorry - didn't want you to cancel and get charged.

thedohs · 30 Mar 17, 03:30 PM

Originally Posted by Disney Bear

ahh ok sorry - didn't want you to cancel and get charged.

Thanks for that, I appreciate the comment.

Mr Tom Morrow · 30 Mar 17, 03:43 PM

I'm pretty sure that since the website changed you cannot ammend anymore. I am getting a price of �30 cheaper on the new site for my August hire and if I click amend it wants �210 more instead!

I intend to cancel and rebook.

OP. Maybe worth a phone call?

Damn Dirty Ape · 30 Mar 17, 08:37 PM

It seems that if you booked before the website change then the only way to amend is to make a new booking and cancel the old one. Once you have booked on the new website you should be able to amend. At least that worked for me last week.

thedohs · 30 Mar 17, 09:56 PM

Originally Posted by Damn Dirty Ape

It seems that if you booked before the website change then the only way to amend is to make a new booking and cancel the old one. Once you have booked on the new website you should be able to amend. At least that worked for me last week.

Just sounds stupid having to cancel the replace the booking! Oh well I guess I'll have to do that. Thanks guys.

**PPM** · 31 Mar 17, 08:15 AM

I'd book the new one before cancelling the old in case you get caught out with a price change before you press the buy button

Mr Tom Morrow · 31 Mar 17, 09:37 AM

Originally Posted by PPM

I'd book the new one before cancelling the old in case you get caught out with a price change before you press the buy button

That's what I intend to do, good advice.
However this 1 yr old Grandson has worn me out so much this week I haven't got the energy to do it yet!

30 Mar 17, 03:20 PM	#2
	30 Mar 17, 03:20 PM Disney Bear VIP Dibber ✓Premium Member
Disney Bear VIP Dibber Join Date: Feb 16 Location: Berkshire	Be careful I think if you cancel you also pay a fee - I think someone mentioned this in another different thread a few days ago.

30 Mar 17, 03:43 PM	#6
	30 Mar 17, 03:43 PM Mr Tom Morrow Imagineer
Mr Tom Morrow Imagineer Join Date: Jul 14 Location: The Tiki Room. theDIBB Guidebook Pages Created: 3	I'm pretty sure that since the website changed you cannot ammend anymore. I am getting a price of �30 cheaper on the new site for my August hire and if I click amend it wants �210 more instead! I intend to cancel and rebook. OP. Maybe worth a phone call? __________________ "PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976