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Old 10 Apr 18, 10:17 AM  
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gjdjud
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Virgin Atlantic IFE for visually impaired?

Just found out about this and was wondering if we have to request this in advance or just ask for it on the plane? Anyone have any experience of using it?

Edited at 11:12 AM.
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Old 21 Apr 18, 10:03 PM  
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Bertiebear
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Hiya. I didn’t know about this so glad I’ve seen this post so will look into it. Will look at it for my DS we flew with them in 2016 and they knew he was sight impaired as book our seats with special assistance and it wasn’t mentioned so must be a new thing?
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Old 7 May 18, 09:28 AM  
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Poppycat
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Didn't know about this, so thanks for posting. Looks like they launched it in Dec 17.

We'll call special assistance as it doesn't say how you access it once on board.. e.g request from cabin crew or whether you need to prebook it.
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Old 7 May 18, 09:34 AM  
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gjdjud
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Sorry meant to update. Once you have your seat number you ring special assistance and you get it assigned to your seat.
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Old 13 May 18, 12:43 PM  
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Bertiebear
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Originally Posted by gjdjud View Post
Sorry meant to update. Once you have your seat number you ring special assistance and you get it assigned to your seat.
Thank you I called them. they said they always have one loaded per flight as standard but it was good that I’d booked. Thanks for the info.
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Old 16 May 18, 09:41 PM  
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We've done the same.. they were very helpful. Thanks again..
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