BA Avios Avis problem!

[marciehatter]

Is anyone else trying to book Avis car hire with Avios? It just isn't working - we've been trying for the last few days and all BA will say is that the link sometimes drops out and all they can do is report it! Why there's no way to book it over the phone escapes me.

[Clarentino]

We booked ours over the phone last year. It was the only way we could do it as the site crashed every time we tried to do it online. This was using BA Executive club rather than the Avios site as that didn't want to play at all (and I'm sure I read that this was ending )

[marciehatter]

Yes that's who we've been going through as well, we even tried it just paying money and no avios and it's still not working. They said we could book over the phone and pay when we get there but I don't fancy that either. It's a shame it's coming up so much cheaper than Alamo or we'd just book with them!

[LLamb]

Ring the Birchwood office, you should be able to book and pay in advance 01925 848619
As above Avios is all being transferred to BA exec club

[Robbies-tackle]

Originally Posted by marciehatter

Is anyone else trying to book Avis car hire with Avios? It just isn't working - we've been trying for the last few days and all BA will say is that the link sometimes drops out and all they can do is report it! Why there's no way to book it over the phone escapes me.

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Are you trying to book on Avios.com or BA.com?
The Avios platform is closing so possibly not not working properly now.
On BA.com, log into Executive Club then use the drop down menu and select pay with Avios. If that won't work just phone the Executive Club and they should be able to book for you.

[marciehatter]

We have finally managed to book car hire today, but not with Avios, still wasn't working through BA Executive Club. We did eventually get to speak to them a few days ago (after ages on hold) and they said they couldn't book it over the phone as it all uses the same system.

Last year we got charged again when we bought back the car to Atlanta airport (BA fly drive) so wouldn't be surprised if we have the hassle again this year!

[The 2 Minnies]

Spent hours last weekend trying to transfer our Avios to BA Exec. It’s kept telling us we were doing something wrong!

In the end we used the online chat on Avios and they did it for us. We also want to use Avios for car hire, might leVe it until after all the transfers have gone through then

[Softy]

I've been looking at using Avios for Car Hire on BA's site. I got the impression that the relevant insurance wasn't included, was i doing something wrong?

[yorky]

Originally Posted by Softy

I've been looking at using Avios for Car Hire on BA's site. I got the impression that the relevant insurance wasn't included, was i doing something wrong?

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It’s certain all inclusive when booked as a fly drive. Nothing to add even though they will try to sell you a every extra under the sun at the desk stating you are not covered.

[Softy]

Originally Posted by yorky

It’s certain all inclusive when booked as a fly drive. Nothing to add even though they will try to sell you a every extra under the sun at the desk stating you are not covered.

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Thanks. It's the same when i try to book with cash, but when i go through the book with Avios links it seems to be geared towards the US market. Unless i haven't gone far enough in the booking process to confirm the insurance.