Can't check in for flight home tomorrow - says we don't have an e ticket!

Guest · 1 Sep 17, 02:52 AM

I've been trying to check in online for our flight from MCO to Manchester (6.30pm Virgin flight). It won't let any of us (2 adults 2 kids) check in and state we don't have e tickets and to 'check with agent' which I don't know what that means? At the airport?
These flights were booked in September 2016 using our VA airmiles. Seats were reserved and I can see we still have those seats. Any ideas?

happytraveller · 1 Sep 17, 02:59 AM

Hi, has your times change d at all since booking? If so it might just be a simple matter of the ticket needs changing. I had this before and it was sorted out very quickly

Guest · 1 Sep 17, 03:02 AM

Originally Posted by happytraveller

Hi, has your times change d at all since booking? If so it might just be a simple matter of the ticket needs changing. I had this before and it was sorted out very quickly

No - it's still the same. I can see in the va app our seats (still the same 4 PE seats). It says check in online now but when I click on any of us it says no e ticket. Weird. Will send a quick email but sort at airport I guess.

Mr Tom Morrow · 1 Sep 17, 03:09 AM

I had this back on the 20th Aug when we came out. I had upgraded us all to UC but they never sent the e tickets. The desk clerk at LGW sorted it. I wasn't concerned as I could see our booking and seats.

Guest · 1 Sep 17, 03:18 AM

Originally Posted by Mr Tom Morrow

I had this back on the 20th Aug when we came out. I had upgraded us all to UC but they never sent the e tickets. The desk clerk at LGW sorted it. I wasn't concerned as I could see our booking and seats.

That's good to know.
Yes I can see our booking / seats on the app and when I log in via website.

dippiedawnie · 1 Sep 17, 03:43 AM

I just checked in for the same flight tomorrow and it worked for us so it's not a glitch with the site I'm afraid. Hope all sorted easily for you.
Just been out to watch the Lightning we are having here. Very impressive!

Guest · 1 Sep 17, 12:38 PM

Originally Posted by dippiedawnie

I just checked in for the same flight tomorrow and it worked for us so it's not a glitch with the site I'm afraid. Hope all sorted easily for you.
Just been out to watch the Lightning we are having here. Very impressive!

Thanks. Sure it's fine. Yeah we were caught up in it as we left toothsome so watched from there.

happytraveller · 1 Sep 17, 01:18 PM

Originally Posted by mancdisney

Thanks. Sure it's fine. Yeah we were caught up in it as we left toothsome so watched from there.

Don't worry,I'm pretty sure they'll sort it at the airport. Just a pain until you get it done! We saw that weather too. Thankfully, we just got back from Miami. Have a safe journey home

Guest · 3 Sep 17, 10:08 AM

Arrived to check in. Nothing was said at all. Checked in fine. Very strange!

happytraveller · 3 Sep 17, 10:29 AM

Originally Posted by mancdisney

Arrived to check in. Nothing was said at all. Checked in fine. Very strange!

Glad all went well even though it was an inconvenience

1 Sep 17, 02:52 AM	#1
	1 Sep 17, 02:52 AM Guest Guest
Guest Guest	Can't check in for flight home tomorrow - says we don't have an e ticket! I've been trying to check in online for our flight from MCO to Manchester (6.30pm Virgin flight). It won't let any of us (2 adults 2 kids) check in and state we don't have e tickets and to 'check with agent' which I don't know what that means? At the airport? These flights were booked in September 2016 using our VA airmiles. Seats were reserved and I can see we still have those seats. Any ideas?

1 Sep 17, 02:59 AM	#2
	1 Sep 17, 02:59 AM happytraveller Imagineer
happytraveller Imagineer Join Date: Feb 04	Hi, has your times change d at all since booking? If so it might just be a simple matter of the ticket needs changing. I had this before and it was sorted out very quickly

1 Sep 17, 03:09 AM	#4
	1 Sep 17, 03:09 AM Mr Tom Morrow Imagineer
Mr Tom Morrow Imagineer Join Date: Jul 14 Location: The Tiki Room. theDIBB Guidebook Pages Created: 3	I had this back on the 20th Aug when we came out. I had upgraded us all to UC but they never sent the e tickets. The desk clerk at LGW sorted it. I wasn't concerned as I could see our booking and seats. __________________ "PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976

3 Sep 17, 10:08 AM	#9
	3 Sep 17, 10:08 AM Guest Guest
Guest Guest	Arrived to check in. Nothing was said at all. Checked in fine. Very strange!