Estas

Guest · 12 Sep 14, 08:20 AM

My son (24) has just booked his flight to the US for next month and thought he would go ahead and do his esta Great saves me helping but he has been charged $140 so it's obvious it's a con site can we get his money back if we act today
I feel really gutted for him and haven't sleep properly all night

Tia

Basset · 12 Sep 14, 08:41 AM

Sadly I doubt it . I'd say try the bank / card company but the problem is that he's been charged a fee for a service and paid for that service. We all know it's a total rip off but the scammers have provided a service and billed him for it.

I know Watchdog the TV show were looking at it (well one of the TV "don't get done" style shows) so not sure if there's any advice there ?

JAF · 12 Sep 14, 09:56 AM

If they charge $100 for each ESTA that is some profit!

Guest · 12 Sep 14, 10:30 AM

Originally Posted by JAF

If they charge $100 for each ESTA that is some profit!

And unfortunately many fall for it without realising. He will have agreed to terms and conditions (unwittingly or not)on the site so proving "he didn't realise" may be a problem.

The OFFICIAL site is:

esta.cbp.dhs.gov/esta/

Guest · 13 Sep 14, 10:50 PM

I've looked at the site there is no contact number or email for us to get in touch with them
And the address is 111 Buckingham palace road london
So are these a real company ?

Phoned the bank and we have to talk to trading standards on Monday .

Pussycat Doll · 14 Sep 14, 09:03 AM

Just check they have actually done an Esta for him as well. Hope you get sorted. Pussycat

parisdisneyfan · 14 Sep 14, 10:15 AM

So sorry to hear this. These sites are so easy to get caught by, especially if you google it, they seem to be ahead of the real ones. Good luck and as others have said, think bank is the first port of call to see if they can stop the payment, then Trading Standards.

DIBBadmin · 14 Sep 14, 10:15 AM

This thread has been automatically closed as it has not been posted on in 365 days.

12 Sep 14, 08:20 AM	#1
	12 Sep 14, 08:20 AM Guest Guest
Guest Guest	Estas My son (24) has just booked his flight to the US for next month and thought he would go ahead and do his esta Great saves me helping but he has been charged $140 so it's obvious it's a con site can we get his money back if we act today I feel really gutted for him and haven't sleep properly all night Tia

12 Sep 14, 09:56 AM	#3
	12 Sep 14, 09:56 AM JAF Imagineer
JAF Imagineer Join Date: Apr 09	If they charge $100 for each ESTA that is some profit!

13 Sep 14, 10:50 PM	#5
	13 Sep 14, 10:50 PM Guest Guest
Guest Guest	I've looked at the site there is no contact number or email for us to get in touch with them And the address is 111 Buckingham palace road london So are these a real company ? Phoned the bank and we have to talk to trading standards on Monday .

14 Sep 14, 10:15 AM	#7
	14 Sep 14, 10:15 AM parisdisneyfan Imagineer
parisdisneyfan Imagineer Join Date: Feb 08	So sorry to hear this. These sites are so easy to get caught by, especially if you google it, they seem to be ahead of the real ones. Good luck and as others have said, think bank is the first port of call to see if they can stop the payment, then Trading Standards. __________________

14 Sep 14, 10:15 AM	#8
	14 Sep 14, 10:15 AM DIBBadmin Imagineer
DIBBadmin Imagineer Join Date: Mar 02	This thread has been automatically closed as it has not been posted on in 365 days.