Warnings if have waitlist

[YorkshireT]

Just been reading on the other board.

Apparently, when a waitlist is matched, nothing actually happens until it is manually actioned. So it looks like it holds the room against your waitlist, but it is not booked, nor does it show you that you have got it until it is manually actioned.

And people are saying there are real delays with actioning- evidenced by multiple people ringing up for other things, only to be told the waitlist came through when someone checks the system!

So maybe worth calling if you have not heard on a waitlist for a while.

[lov2dibb]

That's no surprise.

I usually stalk the website looking for availability whenever I have a waitlist. I usually find what I'm after before it comes through.