|
Tickets Theme Park Ticket questions and advice |
|
Thread Tools | Search this Thread | Display Modes |
18 May 20, 11:51 AM |
#1
|
|
Excited about Disney
Join Date: Dec 17
|
Klook refund
Hi, I had 14 day universal and 14 day Disney tickets from klook. They agreed to a refund due to flight being cancelled. When I go into booking it says for universal-refund complete, but when I go into Disney is still says refund processing. I received the money in my bank last Tuesday for the universal tickets, but still nothing for the Disney ones.
Has anybody else had the two sets of tickets from them and waited different times for refund? |
|
|
18 May 20, 01:04 PM |
#2
|
Imagineer
Join Date: Jul 06
|
I sounds like getting the money back first from disney is the bottle neck here. That seems to also be the case with my refund on disney tickets from ebooker.
I guess they have far more refunds to issue and maybe they are collating numbers for a period of time rather than going to disney desperately for each refund? Those who booked Disney direct have had great service so they might be prioritising them with reduced staff available to process? |
18 May 20, 06:18 PM |
#3
|
|
Thread Starter
Excited about Disney
Join Date: Dec 17
|
|
|
|
18 May 20, 08:11 PM |
#4
|
Surfing at Typhoon Lagoon
|
I had two different tickets booked with them, an island cruise in Key West and disney tickets. They cancelled the island cruise and i got a refund the next day. The disney tickets were different ... 3 weeks for a decision on whether we would get a refund then last monday they said we would but no money as yet x
|
18 May 20, 08:24 PM |
#5
|
|
Thread Starter
Excited about Disney
Join Date: Dec 17
|
|
|
|
28 May 20, 09:08 AM |
#6
|
Getting Excited
Join Date: Aug 09
|
I sent them a message for a refund due to my flight being cancelled and got this back.
Does anyone know if this is the normal reply ? Regarding your booking- TTY & WKE we will assist to check to apply cancellation. Please expect a delay due to the high volume of the affected booking. We will get back to you as soon as an update from relevant team. |
28 May 20, 09:10 AM |
#7
|
|
Thread Starter
Excited about Disney
Join Date: Dec 17
|
||
|
28 May 20, 11:41 AM |
#8
|
Getting Excited
Join Date: Aug 09
|
I have just had an email to say the Universal tickets are being refunded and they are gone from my Klook account.
The Sea World 14 day passes are still showing as confirmed. You would think they would do them at the same time. |
28 May 20, 11:45 AM |
#9
|
|
Thread Starter
Excited about Disney
Join Date: Dec 17
|
|
|
|
30 May 20, 11:41 AM |
#10
|
Getting Excited
Join Date: Aug 09
|
I have to say that Klook have refunded very quickly, the Universal refund is in my bank already. That’s 2 days since I contacted them which is excellent.
BA also refunded in 2 days. Just waiting for the Seaworld refund now. Edited at 04:25 PM. |
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |