Notices
Additional Support Needs & DAS Help & advice

Reply
 
Thread Tools Search this Thread Display Modes
Old 6 Oct 20, 11:04 PM  
Link to this Post
#1
Scooter McDuck
Getting to know the DIBB
 
Join Date: Oct 19
Special assistance MCO?

Hi Guys,

Well many of you helped me last year and gave me the confidence to book up following my significant illness and disability. Covid had other plans. I’m still here and drawing breath so we have again bitten the bullet and rebooked for 2021! Excited doesn’t come close! Still anxious but hey...

I’ve read that special assistance at MCO is no more? Can this be right? I have chronic pain and profound muscle issues. I am dreading the idea of last off the plane into the passport queue also my poor wife will never manage to move me and all the baggage and kids etc. Sadly I can’t move myself due my arms not working strongly enough... the plan is to take my manual chair (too scared to ship my power chair!) check it at the gate if that’s possible?! and then rent a scooter (would rent power chair but we need to be able to drive to places whilst there and power chair not collapsible and chair accessible vehicles were cost prohibitive). Anyway... Once off the plane just wondering in recent 2020 experience how it’s working at the airport?

Sorry I do ramble 🤦

ScMcD 🦆

Edited at 11:06 PM.
Scooter McDuck is offline Click to view Members Trip Plans Add Member to Ignore List
Old 7 Oct 20, 06:20 PM  
Link to this Post
#2
fluffychicken
VIP Dibber
 
fluffychicken's Avatar
 
Join Date: Jan 11
Mobile

It was 2019 last time we flew special assistance is still available they just don't have a separate queue at immigration.
You need to contact your airline and. They will arrange for someone to meet you off the plain with your chair and take you as far as you need.
fluffychicken is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 14 Oct 20, 02:38 PM  
Link to this Post
#3
gismo1554
Imagineer
 
Join Date: Aug 06
My understanding is assistance is available (not sure they would get away with it not being) but as fluffychicken said therre is no seperate assistance queue in the immigration hall any more. Contact the airline and they will arrange the assistance for you. Both sides airport wise they will provide you a manual chair if that's easier for you or my understanding is you can use your own up to the gate and then check it in. As I have an eye condition that limits my use of steps etc I only ever use the non-wheelchair assistance which is usually just a guide through the airport and last year I didn't bother using in MCO as I know my way around there without help but I'm sure they still do the wheelchair assistance
__________________
Sarah

Edited at 02:39 PM.
gismo1554 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 21 Oct 20, 08:51 PM  
Link to this Post
#4
Sunset girl
Imagineer
 
Sunset girl's Avatar
 
Join Date: Dec 13
you need to contact your airline, they will refer you to the special assistance team, you will get help at your own airport until you board, and also you will stay on the plane and be last off and get help offered to go through mco.
we did this for our adult son.
__________________
Sunset x
Sunset girl is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 30 Oct 20, 06:46 PM  
Link to this Post
#5
Kev Harrison
Apprentice Imagineer
 
Join Date: Apr 09
The info here is a little incorrect.

Contact MCO directly via Facebook and message them. Give them the flight number, arrival time, your family name. They will confirm.

When you arrive, a colleague will wait for you with your name on a board at arrivals and escort you to a booth, be it international or internal and you will be taken to the front of a line. They will escort you through the whole process.

Last December we were taken to the front of an internal line. Your airline's responsibility is to get you onto and off the plane.

We have done this numerous times.

Edited at 06:48 PM.
Kev Harrison is online now Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 1 Nov 20, 10:54 AM  
Link to this Post
#6
GrumpyDopey&Me
Imagineer
 
Join Date: May 09

GrumpyDopey&Me's Reviews
DIBB Villa Reviews: 1
MCO have incorporated the Sunflower Lanyard

orlandoairports/site/upl...E1JeNwDvggJI7M

But wheelchairs etc will need to be done by the airline still
GrumpyDopey&Me is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 23 Feb 21, 01:53 PM  
Link to this Post
#7
stanleycamel
VIP Dibber
 
Join Date: Dec 15

stanleycamel's Reviews
Restaurant Reviews: 1
Originally Posted by Scooter McDuck View Post
Hi Guys,

Well many of you helped me last year and gave me the confidence to book up following my significant illness and disability. Covid had other plans. I’m still here and drawing breath so we have again bitten the bullet and rebooked for 2021! Excited doesn’t come close! Still anxious but hey...

I’ve read that special assistance at MCO is no more? Can this be right? I have chronic pain and profound muscle issues. I am dreading the idea of last off the plane into the passport queue also my poor wife will never manage to move me and all the baggage and kids etc. Sadly I can’t move myself due my arms not working strongly enough... the plan is to take my manual chair (too scared to ship my power chair!) check it at the gate if that’s possible?! and then rent a scooter (would rent power chair but we need to be able to drive to places whilst there and power chair not collapsible and chair accessible vehicles were cost prohibitive). Anyway... Once off the plane just wondering in recent 2020 experience how it’s working at the airport?

Sorry I do ramble 🤦

ScMcD 🦆
Who are you flying with?
stanleycamel is offline Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 11:58 PM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2354
CaxtonFX  $1.2306
Covent Garden FX  $1.2545
FAIRFX  $1.2350
John Lewis  $1.2380
M&S  $1.2178
Sainsburys  $1.2354
TESCO  $1.2364
Travelex  $1.2353
Updated: 22:30 28/03/2024
Euro Rates
ASDA  €1.1447
CaxtonFX  €1.1399
Covent Garden FX  €1.1513
FAIRFX  €1.1432
John Lewis  €1.1457
M&S  €1.1263
Sainsburys  €1.1440
TESCO  €1.1445
Travelex  €1.1435
Updated: 22:30 28/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X