Cancellation terms changed for Disney & Universal?

Jacko007 · 8 Mar 21, 07:04 PM

Am I going mad or have both Disney and Universal very recently changed their cancellation terms?

I think it was about a month ago Universal was 24hrs cancellation but now it's 7 days.

A couple of weeks ago I thought Disney were advertising free cancellation up to 7 days before arrival but now it looks like the old standard terms are back.

Am I missing something on their websites re cancellation, did I imagine those terms - ie book with confidence, flexible cancellation during uncertain times, etc?

shelle · 8 Mar 21, 11:36 PM

Disney is still showing cancellation/amendment up to 7 days before on their offers page.

disneypackages/

**gjdjud** · 9 Mar 21, 09:43 AM

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5. Money Back Guarantee
Cancel your Walt Disney World Resort Hotel and Ticket package or a Hotel only booking with a full refund anytime up to and including 7 days before your arrival date if you book before 31st August 2021 (inclusive) for arrival up to and including 31st December 2022. Cancel your Walt Disney World Resort flight inclusive package with a full refund anytime up to and including 101 days before your arrival date, or from 100 to 7 days (inclusive) before your arrival date subject only to any transport fees imposed by the transport carrier if you book before 31st August 2021 (inclusive) for arrival up to and including 31st December 2022.
Valid for bookings made in the UK or Ireland.
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6. Modification
Modify your Walt Disney World Resort Hotel and Ticket package or a Hotel only booking without fees anytime up to and including 7 days before your arrival date if you book before 31st August 2021 (inclusive) for arrival up to and including 31st December 2022. Modify your Walt Disney World Resort flight inclusive package without fees anytime up to 7 days before your arrival date excluding any transport fees imposed by the transport carrier if you book before 31st August 2021 (inclusive) for arrival up to and including 31st December 2022. You will need to pay any difference in price if the price is higher and we will refund you the difference if the price is lower, with a deduction of any applicable fees.
Valid for bookings made in the UK or Ireland.

hawki · 9 Mar 21, 10:06 AM

For Disney, is this cancel or modify for any reason or just limited to Covid related reasons?
I'm on a wait list for DVC & want to have another option booked just in case I dont get it!

Jacko007 · 9 Mar 21, 10:45 AM

Thank you for the replies - very helpful.

Do we know if Universal are still offering the cancellation flexibility?

Also with Disney I might not go for 5 nights and therefore book hotel and ticket separately albeit through them ie 3x nights plus ultimate ticket - do you know if the tickets are refundable in this circumstance?

8 Mar 21, 07:04 PM	#1
	8 Mar 21, 07:04 PM Jacko007 Earning More Ears
Jacko007 Earning More Ears Join Date: Jul 09	Cancellation terms changed for Disney & Universal? Am I going mad or have both Disney and Universal very recently changed their cancellation terms? I think it was about a month ago Universal was 24hrs cancellation but now it's 7 days. A couple of weeks ago I thought Disney were advertising free cancellation up to 7 days before arrival but now it looks like the old standard terms are back. Am I missing something on their websites re cancellation, did I imagine those terms - ie book with confidence, flexible cancellation during uncertain times, etc? Edited at 07:05 PM.

9 Mar 21, 10:45 AM	#5
	9 Mar 21, 10:45 AM Jacko007 Earning More Ears Thread Starter
Jacko007 Thread Starter Earning More Ears Join Date: Jul 09	Thank you for the replies - very helpful. Do we know if Universal are still offering the cancellation flexibility? Also with Disney I might not go for 5 nights and therefore book hotel and ticket separately albeit through them ie 3x nights plus ultimate ticket - do you know if the tickets are refundable in this circumstance?