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Old 3 Apr 21, 01:22 PM  
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David121523
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Villa deposit refund

Hello all has anyone received there deposit back from a villa that had to be cancelled because of covid just wondering if we have any right in asking for the deposit back xx
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Old 3 Apr 21, 01:29 PM  
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Moorlandman
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Originally Posted by David121523 View Post
Hello all has anyone received there deposit back from a villa that had to be cancelled because of covid just wondering if we have any right in asking for the deposit back xx
Yes, we got a full refund.
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Old 3 Apr 21, 02:02 PM  
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dizzzy
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Originally Posted by David121523 View Post
Hello all has anyone received there deposit back from a villa that had to be cancelled because of covid just wondering if we have any right in asking for the deposit back xx
We didn't manage to get our deposit back from ours last year. They recommended we claim it back from our travel insurance. It's still worth asking though as each owner is different. We booked a different villa for this year and they've offered us our deposit back if we want to cancel.
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Old 3 Apr 21, 02:51 PM  
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David121523
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That’s good of them hope you get away we have had our holiday cancelled twice now might try and go October for a week
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Old 3 Apr 21, 03:19 PM  
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CCFCRJ
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We won't get ours if we don't go in August. Am looking at changing it, although they've suddenly stopped replying as quick so I'm a little dubious it'll happen now!
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Old 3 Apr 21, 03:32 PM  
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TheHughesCrew
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We had a Dibb villa booked for last August. We didn't get our deposit back.

I had no problem with it at all, totally understandable.

But... we won't be booking anywhere for this year that doesn't have a refundable option. I'm not convinced we are going to make it 😢
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Old 3 Apr 21, 04:32 PM  
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plastic orange
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We lost our deposit last year, and it will be the same again this year if we can't go. However, last year we knew early on it would be a no go, so saved by not buying travel insurance, not sure yet about this year.

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Old 4 Apr 21, 03:08 AM  
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We had a Dibb villa booked in Lake Berkley last year, they kept all the fee after breaking their own T and Cs, disgraceful.
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Old 10 Apr 21, 09:07 AM  
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David121523
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That’s not good who was the villa with
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Old 10 Apr 21, 09:09 AM  
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David121523
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That’s terrible you should name and shame them
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