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Accommodation Hotels, Resorts, Villas Questions and Info |
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28 Jun 21, 09:42 AM |
#1
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VIP Dibber
Join Date: Apr 13
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Clubcard and Hotel.com questions
Hi. Clubcard info on Hotels.com says no refund if points if cancelled.
Hotels.com Tesco website (the one you go to when clicking the clubcard link) has free cancellation on some hotels. I'm looking at Universal hotels for next year. Wanting to get them booked but also don't want to loose all my points if we need to change the date. Does anyone know how this works ? I really want to know if the cancel up to a certain date offer still works ok if booking with clubcard and what happens if I want to cancel or change. Thanks
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DLP, Davy Crocketts Ranch. Sept 2013. DLP, Sequoia lodge, GF, Oct 2014. DLP, Santa Fe, May 2015. DLP, Sequoia Lodge GF. May 2016. DLP, Sequoia Lodge. Aug 2017. Les Alicourts Resort 2017 WDW, Caribbean Beach Resort. Sept 2018 Camping La croix du vieux pont 2018 DLP, Sequoia Lodge, GF. Aug 2019. WDW, Port Orleans Resort, Grande Villas Resort, Cabana Bay Resort. Aug 2022 DLP, Davy Crocketts Ranch. Aug 2023. Les Alicourts Resort 2023 |
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28 Jun 21, 10:11 AM |
#2
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Very Serious Dibber
Join Date: Oct 08
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Officially there is no refunds, the free cancellations only refers to the cash you pay towards the hotel, not vouchers.
You can ask Tesco to refund the points but they are not obliged to. I’ve had 2 different experiences with this, both due to covid cancellations. First one was a hotel in Poland, didn’t get anything back, lost all the points. Second one was a hotel in Dublin, Tesco refunded the points. No idea why there was a difference, think I may have just been lucky with the Dublin hotel. |
28 Jun 21, 11:51 AM |
#3
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Imagineer
Join Date: Feb 12
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We had booked a hotel in Tampa for 1 August using clubcard vouchers and cash. Cancelled at the weekend as flight has been cancelled. Will get the cash element back, but not the vouchers. It was clear when we booked that that was the case, and was something I was prepared for.
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Got the Florida bug annual visits since 2012 |
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28 Jun 21, 01:59 PM |
#4
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VIP Dibber
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Unfortunately the vouchers won’t be refunded which is why we won’t be booking with them until our travel plans are set in stone.
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Low Q on I-Drive August 2007 New York - competition win - Empire Hotel April 2010. POFQ & Rosen Inn International wedding trip April 2014. POFQ December 2016 POFQ and Eagle Pointe - Sep 2018 Briar Grove villa, Hard Rock, wilderness lodge and Miami twice Christmas 2019 |
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