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Old 31 Mar 17, 06:12 PM  
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#31
Cocobean121
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Originally Posted by amandajane10 View Post
When i phoned she said you had to specify a day to use them
I have a feeling hat different staff will say different things, as per Beffys earlier post, wherein she has written confirmation from Thomson that it's valid for a year. This does refer to Busch dining, so I made sure I enquired about Busch and aquatica at the same time, so we now have conflicting info

I might just set a day to go, buy the dining, and see what happens!
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Old 31 Mar 17, 06:43 PM  
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#32
Mexy02
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Originally Posted by Cocobean121 View Post
So, I asked Thomson via email if the Busch dining and aquatica all day dine would be date specific and explained that I didn't know what day I would be going as its weather dependent, this is my reply -

Good afternoon Michelle,

Thank you for contacting Thomson regarding your query.

Yes these are restricted by dates as the date you enter is when they will be valid from. If you have any other queries please don't hesitate to contact us on 0203 451 2688 and we will be happy to help you.

Hope this helps with your query.

Kind regards,

So, I'm still a little comfused as it states 'valid from' on the reply, so could be construed that the ticket would be valid any day from the date you specify? More confused as a previous poster advised they had been told it was valid for a year?
so confusing , I bet the price goes up before I get to book
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Old 31 Mar 17, 07:47 PM  
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beffy
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Originally Posted by Cocobean121 View Post
I have a feeling hat different staff will say different things, as per Beffys earlier post, wherein she has written confirmation from Thomson that it's valid for a year. This does refer to Busch dining, so I made sure I enquired about Busch and aquatica at the same time, so we now have conflicting info

I might just set a day to go, buy the dining, and see what happens!
I've emailed the lady I dealt with last week to ask about the Aquatica deal so I'll let you know what she comes back with. It may not be till Monday as I think the ticket office in Orlando that she was dealing with is closed over the weekend.

It's so annoying when you get different answers
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Old 31 Mar 17, 07:55 PM  
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#34
Cocobean121
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Originally Posted by beffy View Post
I've emailed the lady I dealt with last week to ask about the Aquatica deal so I'll let you know what she comes back with. It may not be till Monday as I think the ticket office in Orlando that she was dealing with is closed over the weekend.

It's so annoying when you get different answers
Ah that's so kind of you! Thank you, we are all getting a bit confused with it all, but as usual its staff not being made aware of the full info on products they sell :angry:

Such a good deal, and even better if it's flexible.

Thanks again
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Old 1 Apr 17, 11:07 AM  
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#35
Cocobean121
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Decided on the date... ITS GONE!
cant find it anywhere on Thomson site.

Savage.
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Old 1 Apr 17, 03:05 PM  
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#36
Beancounter01
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Originally Posted by Cocobean121 View Post
Decided on the date... ITS GONE!
cant find it anywhere on Thomson site.

Savage.
Oh no, I hadn't booked either! The last few comments about it having to be on a specific day, made me hesitate and not get them! Told DH too and he thought it a great deal! Uh oh now to tell him I didn't get them
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Old 1 Apr 17, 03:12 PM  
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#37
JanetteP
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Gutted, I was holding off because of the date! They were there this morning
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Old 1 Apr 17, 03:19 PM  
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amandajane10
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Nooooo
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Old 1 Apr 17, 03:21 PM  
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#39
Mexy02
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nooooooooooooooooooooo
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Old 1 Apr 17, 03:26 PM  
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#40
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I've just phoned, and apparently there are some issues with their website. They assured me IT were dealing with this, and it should be fixed in a couple of days. They were unable to access any excursions. Let's keep our fingers crossed and hope it reappears.
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