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Old 10 Feb 18, 04:38 PM  
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RickT
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Avis Booking - Unable to log in via the app

Avis Booking - Unable to log in via the app

Just a quick one..

Booked with BA - I am able to see my car booking on my BA booking.

I am able to log into Avis .com site and locate my booking using the avis ref and also able to do this on the co.uk website no problem.

However i am unable to view the booking via the AVIS app when i log in using the same details.

Tried a few times now to no avail.

Anyone else had this ?

Thanks
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Old 10 Feb 18, 06:11 PM  
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tinkerella123
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Originally Posted by RickT View Post
Avis Booking - Unable to log in via the app

Just a quick one..

Booked with BA - I am able to see my car booking on my BA booking.

I am able to log into Avis .com site and locate my booking using the avis ref and also able to do this on the co.uk website no problem.

However i am unable to view the booking via the AVIS app when i log in using the same details.

Tried a few times now to no avail.

Anyone else had this ?

Thanks
Yes I had the same issue, you will find that your BA booking is not linked to avis, if you email Avis and give them your BA ref number they will link for you,
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Old 10 Feb 18, 06:33 PM  
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cra1gyp
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Yes i had this too. I phoned them and gave them booking number. All sorted.
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Old 10 Feb 18, 08:03 PM  
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RickT
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Thank you. Do I email the usa email address I take it ?
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Old 10 Feb 18, 08:47 PM  
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tinkerella123
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Originally Posted by RickT View Post
Thank you. Do I email the usa email address I take it ?
customer.service@avis.co.uk
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Old 10 Feb 18, 08:59 PM  
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RickT
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Thanks for that.. Will ping them an email tonight.
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Old 10 Feb 18, 10:11 PM  
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I contacted them on twitter. The UK avis said they couldn't link it but the US avis twitter did without issue.

We too booked via ba.
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Old 10 Feb 18, 10:14 PM  
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No issues when I used this email to uk avis
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Old 11 Feb 18, 01:01 PM  
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Warkman58
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Originally Posted by tinkerella123 View Post
Yes I had the same issue, you will find that your BA booking is not linked to avis, if you email Avis and give them your BA ref number they will link for you,
They need the Car voucher reference, not the BA booking reference
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Old 11 Feb 18, 01:02 PM  
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RickT
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Thanks - sent email so will await a reply.

Thanks again
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