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Old 13 Sep 20, 09:52 PM  
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#11
Bellasmummy
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Originally Posted by bighal View Post
Not yet but expecting towards end of month.
I did notice today that my APs have disappeared from my MDE account.
Hopefully that’s a sign that they’re dealing with your refund.

Unfortunately mine are still there.
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Old 15 Sep 20, 12:00 PM  
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#12
Bellasmummy
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Originally Posted by Bellasmummy View Post
Hopefully that’s a sign that they’re dealing with your refund.

Unfortunately mine are still there.
Update - mine have disappeared today, hopefully that means that the refund is now being dealt with.
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Old 18 Sep 20, 07:24 AM  
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#13
gismo1554
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Mine disappeared last week off the app too. I'm thinking refunds will be early October in all honesty as them being removed from the app took almost a month longer than anticipated (based on the 16th August date). I'm just keeping an eye out for others to start getting refunds and going from there. I feel mine might be a mess as I charged my AP upgrade to my resort which I then paid off with gift cards and a credit card. No idea how they will deal with it but hoping they will use the last card that paid off the entire bill which would be my credit card rather than working out when I would have paid off the AP upgrade part of the bill. I have no clue where the gift cards are currently and one of them my sister has as it was a GE gift card and she wanted to keep it.
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Old 18 Sep 20, 03:33 PM  
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#14
bighal
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Originally Posted by gismo1554 View Post
Mine disappeared last week off the app too. I'm thinking refunds will be early October in all honesty as them being removed from the app took almost a month longer than anticipated (based on the 16th August date). I'm just keeping an eye out for others to start getting refunds and going from there. I feel mine might be a mess as I charged my AP upgrade to my resort which I then paid off with gift cards and a credit card. No idea how they will deal with it but hoping they will use the last card that paid off the entire bill which would be my credit card rather than working out when I would have paid off the AP upgrade part of the bill. I have no clue where the gift cards are currently and one of them my sister has as it was a GE gift card and she wanted to keep it.
If the original payment method is not available then you will get a cheque according to Disney. So as you paid by magicband then I suspect you will get a cheque instead.
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Old 21 Sep 20, 08:14 AM  
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#15
gismo1554
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Originally Posted by bighal View Post
If the original payment method is not available then you will get a cheque according to Disney. So as you paid by magicband then I suspect you will get a cheque instead.
Yeah this is what I was wondering which is why I'm keeping my eyes peeled for someone to get a refund from the last lot of cancellations so I can chase if it doesn't appear. My biggest worry is the cheque will go missing and I wont chase it in time for them to reissue. Sounds silly I know but I just don't feel I'm going to get this money back any time soon so keeping an eye on every forum possible to see when refunds start trickling through.
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Old 1 Oct 20, 06:48 PM  
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Helen1512
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Anyone had a refund yet? We’re still waiting. Cancelled in July. AP still showing on MDE. Wondering whether we should email them to chase it up?
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Old 1 Oct 20, 08:57 PM  
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#17
Bellasmummy
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Still waiting 😞
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Old 1 Oct 20, 10:04 PM  
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#18
vampiress88
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I’m still waiting. Emails are no being ignored. Not sure when to call?
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Old 2 Oct 20, 07:25 AM  
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#19
Bellasmummy
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Mines hit my cc this morning.

£385 for each platinum pass originally due to expire mid august before any extensions.
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Old 2 Oct 20, 07:33 AM  
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#20
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Mine too, 97.21 each for a platinum pass which had 6 weeks on it.
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