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Old 23 Sep 20, 07:10 AM  
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#31
amy56
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I havenít heard anything - can I just ask those that had an email yesterday, what date was your check out due to be please? X
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Old 23 Sep 20, 07:58 AM  
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#32
daffodil92
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Originally Posted by amy56 View Post
I havenít heard anything - can I just ask those that had an email yesterday, what date was your check out due to be please? X
Mine was 29th August .
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Old 23 Sep 20, 08:52 AM  
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#33
mason1
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Originally Posted by amy56 View Post
I havenít heard anything - can I just ask those that had an email yesterday, what date was your check out due to be please? X
13 August for us.
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Old 23 Sep 20, 11:47 AM  
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#34
pudu
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Originally Posted by amy56 View Post
I havenít heard anything - can I just ask those that had an email yesterday, what date was your check out due to be please? X
I haven't had anything either - my checkout date would have been 25th August.
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Old 23 Sep 20, 11:49 AM  
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#35
sotagals
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I've received 5 vouchers from hotels.com today for my 5 cancelled bookings.

Obviously not the same as having my points re-credited but in the circumstances a good result.

I'm too nervous to use them for next August yet though.

Do we know if we can apply more than one voucher to a single booking as next time I'd be doing a universal stay rather than a road trip.

For those still waiting - my final checkout date was 3rd August.
.

Edited at 11:56 AM. Reason: Extra
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Old 23 Sep 20, 02:28 PM  
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#36
dizzymum23
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I had an email too, no chasing from me at all, refund for the credit card part few weeks ago and £195 coupon for Tesco clubcard part yesterday! Holiday was supposed to be mid July.
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Old 23 Sep 20, 05:51 PM  
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#37
amy56
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Iíve contacted Tesco again as the told me to come back to them if I hadnít heard, our date was 15th August, will let you know what they say for anyone else waiting to hear 👍
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Old 25 Sep 20, 08:07 AM  
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#38
NewtoOrlando
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I got an email the other day too, hotels.com already refunded me the cash part of the booking, which I didn't expect, and now have the rest back in Tesco vouchers. We should have checked out on the 14th Aug.
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Old 1 Oct 20, 10:09 PM  
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#39
FRANKLIN
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My email landed on the 22nd Sept for a booking that should have been the 27th August.
We had the cash element refunded back in July when we cancelled and were told at that time that points would be issued back to the club card account so didnít expect the hotels voucher at all (£180).
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Old 2 Oct 20, 06:06 AM  
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#40
fiona3103
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Just be careful when reusing the vouchers. They are a once only thing even if you book a fully refundable rate as I just found out. I booked a hotel for a show at the NEC which has just been cancelled and they wouldnít move the booking without me losing the voucher amount. Eventually I spoke to one of the team, weirdly based in Phoenix, Arizona, who agreed to refund the voucher amount if I made a new booking and paid in full, Iíve hedged my bets (again!) and booked one for the night before weíre due to fly to Florida on our rebooked holiday. Thing is they actually refunded my debit card with the voucher amount. Considering they still havenít refunded the cash amount from my cancelled March booking Iím taking it! Oh and the transaction shows as Hotels.com/Expedia on my statement for the payment. I didnít realise they were one and the same.
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