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Old 1 Jun 20, 07:48 PM  
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#41
ljdub
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We managed to speak to virgin this morning and although they haven't changed our flight from Heathrow they said this is being done for all passengers. We had vroom booked but they have changed that to No1 lounge in T3 and this is now showing on our booking
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Old 1 Jun 20, 08:10 PM  
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Originally Posted by ljdub View Post
We managed to speak to virgin this morning and although they haven't changed our flight from Heathrow they said this is being done for all passengers. We had vroom booked but they have changed that to No1 lounge in T3 and this is now showing on our booking
Did they give any indication of when the flights might be changed?
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Old 1 Jun 20, 08:12 PM  
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Gelatoni
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Has anyone pre-25th Oct heard anything or had any changes yet? This feels like the time I flew from Estonia, and the gate kept changing when we got to each one: "bing-bong, gate 2", "bing-bong, gate 12", bing-bong, gate 4" - only on a much larger scale and people worried about losing their seats! 😭😂
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Old 1 Jun 20, 08:42 PM  
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Wereallmadhere
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We have not heard anything or had any changes. Think the consensus is now if you are flying before October 25th that any flights (if allowed to fly) will still be going from Gatwick.

The more sceptical me thinks that Virgin are banking on July/ Early August flights being cancelled anyway so no point wasting the man hours changing them over.

It's frustrating as the people who are not flying till later in the year/next year have more info than those of us travelling in the next few weeks

Edited at 08:44 PM.
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Old 2 Jun 20, 12:34 AM  
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Gelatoni
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Originally Posted by Wereallmadhere View Post
We have not heard anything or had any changes. Think the consensus is now if you are flying before October 25th that any flights (if allowed to fly) will still be going from Gatwick.

The more sceptical me thinks that Virgin are banking on July/ Early August flights being cancelled anyway so no point wasting the man hours changing them over.

It's frustrating as the people who are not flying till later in the year/next year have more info than those of us travelling in the next few weeks
I think they know what they are doing, but releasing information strategically to manage refunds and mitigate loss.
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Old 2 Jun 20, 06:22 AM  
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fmol196
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We were due to fly from Gatwick 28 August. After an initial email saying our flights needed to be changed we got nothing. After much frustration and not getting answers on text and WhatsApp my husband phoned. He was told our flights had already been changed and we must have missed the email, when they looked we had not been moved, were told we had been missed.
As our original flights on 14 March had been from Manchester ( they could only give Gatwick at that time) my husband asked that we be moved back to Manchester, this is what they have now done but we have had to move return flight to a day later.
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Old 2 Jun 20, 06:27 AM  
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Originally Posted by fmol196 View Post
We were due to fly from Gatwick 28 August. After an initial email saying our flights needed to be changed we got nothing. After much frustration and not getting answers on text and WhatsApp my husband phoned. He was told our flights had already been changed and we must have missed the email, when they looked we had not been moved, were told we had been missed.
As our original flights on 14 March had been from Manchester ( they could only give Gatwick at that time) my husband asked that we be moved back to Manchester, this is what they have now done but we have had to move return flight to a day later.
Hmm, we are also due to be on the same flight Gatwick 28th August and we have not been moved yet, so do we assume we have also been 'missed' ?
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Old 2 Jun 20, 07:49 PM  
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fmol196
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Originally Posted by Chilli-pepper View Post
Hmm, we are also due to be on the same flight Gatwick 28th August and we have not been moved yet, so do we assume we have also been 'missed' ?
I think from our experience it is worth you contacting them - interesting my husband was told everyone else on that flight had already been moved !
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Old 2 Jun 20, 07:51 PM  
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Originally Posted by ljdub View Post
We managed to speak to virgin this morning and although they haven't changed our flight from Heathrow they said this is being done for all passengers. We had vroom booked but they have changed that to No1 lounge in T3 and this is now showing on our booking
Are their lounges definitely all shut then?
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Old 2 Jun 20, 07:58 PM  
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Originally Posted by sophiepop View Post
Are their lounges definitely all shut then?
Which lounges are you asking about sophie?
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