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General DVC Discussion For discussion on how the DVC works and resort information. |
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29 May 20, 10:41 AM |
#1
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Imagineer
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Cancellation - borrowed points stop going back to future UY?
I'm assuming that now there's an opening date, any reservation cancelled after that won't see any borrowed points going back to their future use year?
Anyone know different? I'm not going to try getting through to them as we can't cancel yet and I know the lines will be busy, I don't know of anyone who's cancelled recently. Thanks
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29 May 20, 10:53 AM |
#2
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Thread Starter
Imagineer
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2 Jun 20, 08:44 PM |
#3
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Apprentice Imagineer
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Any news? We have same issue regarding a September booking, all borrowed points from next year and cannot get through on the phone lines or chat
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3 Jun 20, 12:24 PM |
#4
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Imagineer
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We had borrowed points for our July trip from our August 2020 UY. We cancelled this trip after I had contacted them asking if we could cancel without penalty. I then noticed once cancelled the points remained in the 2019 allocation.
I then emailed again and last night received this email from MS which stated: We apologize for any inconvenience. It appears we told you the wrong Use Year. We should have told you Vacation Points would be returned to your August 2019 Use Year not your August 2020 Use Year. However, since your reservation was using 94 Borrowed Vacation Points, they will automatically be unborrowed and put back into your August 2020 Use Year within 15 days from when the reservation was cancelled. Dont know if this information is of any help
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DVC MEMBER OKW 2007, BWV 2010 2003:Quality Inn Plaza 2004:Howard Johnston 2005:Sheraton 2006:POR 2007:AKL 2008:BWV-OKW 2009:BWV-VB-RPH 2010:Villa-HRH 2011:BWV-HRH-VB 2012:VB-OKW-BWV-HRH 2013:OKW-BWV-HRH 2014:OKW-BLT-HRH 2015:HRH-OKW-BWV-PVB 2016:OKW-HRH-BWV-PVB 2017: BWV - PVB 2018: BWV - PVB 2019: BWV - CC
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3 Jun 20, 01:32 PM |
#5
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Apprentice Imagineer
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3 Jun 20, 06:15 PM |
#6
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Apprentice Imagineer
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Hi rang today and they told me there are no Disney tickets available at the moment and they are unsure when they will be back on sale, could be tomorrow or could be in 2 months, there are no plans at present for special measures for dvc members at the parks, it will be first 30% of capacity that book for that day who get in.
On the plus side they will move my borrowed points back to 2020 use year, I was advised to do this ASAP if I was to cancel as this could change literally any day. |
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4 Jun 20, 12:26 AM |
#7
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Imagineer
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I called today and cancelled our Aug trip and they moved my borrowed points back to my 2021 use year.
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1st trip: 1985 - Travel Inn. 13 further trips as a child. 2003 & 2007 - June and May Homewood Suite I drive. 2009 - Sept Animal Kingdom Lodge - 2011 - May/June Disneymoon trip! BWV & AKL. 2012 - Sept The 'anniversary trip' SSR. - 2013 - October the bonus trip to POR 2015 - 20th trip!September WLV first trip with DD! 2017 - Sept Poly first trip with two toddlers! 2018 - May AKV & POR the last before school trip. 2019 - May SSR & Kidani 2022 - April Poly, SSR, WLV 2023 - POFQ & AKL |
4 Jun 20, 06:09 AM |
#8
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Apprentice Imagineer
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4 Jun 20, 07:08 AM |
#9
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Imagineer
Join Date: Jul 17
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Curious, am I right in thinking you got through to MS by phone yesterday? I've tried ringing and all I get is a permanent engaged tone! Sent an email to cancel our 3 bookings and not had a reply either. Need to get through as we hsve to bank points by end of the month. Any suggestions?
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4 Jun 20, 07:36 AM |
#10
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Imagineer
Join Date: Jun 16
Location: God's Own Country
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It’s still happening last I heard (returning borrowed) but could end any time, so move quickly as they won’t allow it to go on forever. Suspect it will be ended with no notice.
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