Anyone having issues linking tickets?

versace1888 · 10 Aug 18, 12:35 PM

I have tickets in hand and trying to link them to the Disney app but keep getting a message saying
‘We are having trouble getting ticket and pass information right now. Please try again,’

This has been happening since yesterday. Anyone any ideas?

Xx

lyn1 · 10 Aug 18, 06:17 PM

Originally Posted by versace1888

I have tickets in hand and trying to link them to the Disney app but keep getting a message saying
‘We are having trouble getting ticket and pass information right now. Please try again,’

This has been happening since yesterday. Anyone any ideas?

Xx

Try phoning the Disney technical support number they should be able to help you. 0800 16 90 749

versace1888 · 10 Aug 18, 09:03 PM

Originally Posted by lyn1

Try phoning the Disney technical support number they should be able to help you. 0800 16 90 749

I got it sorted, thank you! Turns out it’s an issue they’re having with phones. I done it on the laptop and it worked fine xx