|
Offers, Discounts, Codes, Cashback and UK Shopping Money Saving tips, UK shopping topics , discount links and offers. |
|
Thread Tools | Search this Thread | Display Modes |
9 Dec 19, 02:00 AM |
#1
|
|
VIP Dibber
|
shop disney uk complaints
Hello, I don't suppose anyone has any contacts to put forward a complaint.
I purchased the lego disney castle on black friday just after midnight and it looks like they've lost it and now its out of stock and can't replace it for the same amount. I've contacted them by phone and asked to speak with a manager was told one would ring me back in 24 hours - nothing! rang again today and was assured someone would ring me back today again nothing so I would really like to escalate this now. I really wanted to send it somewhere other than guest services where I just can't get a response. Its frustrating as no one seems to be even trying to track where its actually gone and its supposed to be a christmas present. But the lack of response is starting to leave bad feeling
__________________
|
|
|
9 Dec 19, 07:52 AM |
#2
|
|
Imagineer
Join Date: Aug 18
|
I have been having delivery problems with Disney store Uk for 3 weeks now.
I emailed a complaint to head office but due to high call volume they are unable to contact me. This is what I was told on the chat. For me I bought the 9 doll pack. Hermes said too big to deliver sent back to Disney who then took another week to bother to resend it. They have told me that they are doing all this not to “inconvenience”. Basically they are useless. I am not holding out hope I am going to get my items at all and I hate that they don’t give a 💩 about any of it. |
|
|
9 Dec 19, 08:28 AM |
#3
|
|
Imagineer
|
There is a common theme on this site about buying on line and delivery drivers /couriers
__________________
June 06, August 07, September 18, January 19, September 19, February 20, December 21, February 22, December 22, February 23, February 24 |
|
|
9 Dec 19, 08:41 AM |
#4
|
Imagineer
Join Date: Mar 12
|
|
9 Dec 19, 03:34 PM |
#5
|
|
Imagineer
|
They probably didnt have enough stock to fill the orders. How much did you pay if you dont mind me asking - really annoysed with myself for not checking this on black friday (completely forgot )
__________________
1992: Days Inn Lakeside 1994:HOliday inn Maingate East 2006:Pop Century 2008:Saratoga Villas 2010:Regal oaks 2013:Indian Ridge Villa 2015:BA Club,Disney,POR,Villa, RPR,2016 United business, Sunset Ridge villa 2019: Virgin, 4 Corners Villa 2023: CSR & 4 Corners Villa again! |
|
|
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |