Annual Pass Expirey

Gemsie0812 · 18 Feb 20, 01:20 PM

Hello,

My annual pass expired and I haven't received an email from Disney asking me to re-new or give me the re-newal cost.

Has any one recently had the renewal cost? Or an email from Disney where there's expired?

Thanks

STEBEE25 · 18 Feb 20, 03:04 PM

Normally comes up on the app, offers 15% discount on price, price just increased again for annual passes.

robby-99 · 18 Feb 20, 04:30 PM

Ours ran out in January and I did not receive an email to remind me. It's over 30 days now so won't get the discount.

gismo1554 · 20 Feb 20, 10:51 AM

We didn't get emails last year either so not sure if they actually send emails. I checked the app and saw they were due for renewal

disneypars · 20 Feb 20, 11:50 AM

Don't think they email UK residents due to GPDR not that they ever did before that was introduced.
I tried to purchase a renewal certificate for ours last October but had different responses from various CM's. Emailing ticketing was about as much use as a chocolate teapot. Will upgrade again when we return in May. I will have all my emails to see if Guest Relations can provide some pixie dust.