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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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5 Jul 20, 03:20 PM |
#1
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Imagineer
Join Date: Jun 07
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Has anyone had a refund off disney after cancelllation?
Hi,
I had Disney booked for August but it’s all fallen through. They sent an email giving me three options and said if they didn’t hear back from me then the hotel would be cancelled. I didn’t respond to it as TUI announced that there wouldn’t be any flights. I got an email saying my balance was zero and they’d minused off my deposits, making it look like the money will be returned, but it hasn’t appeared in my account yet. Has anyone had this back? |
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5 Jul 20, 04:35 PM |
#2
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slightly serious Dibber
Join Date: Jul 13
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We called them last week as they had put the MNSSHP tickets on a giftcard and didn't want the same to happen to the holiday money. Its now back in our bank x x
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5 Jul 20, 04:37 PM |
#3
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Proud to wear my Ears
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We had the same, invoices were sent on Wednesday both showing as zero with negative value refunded, the booking online now says cancelled but is still on MDE. Sure it will just take a bit of time to refund everyone.
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2016 Caribbean Beach 2017 Coronado Springs 2019/2020/2022 POFQ 2021 Disneyland Paris (Hotel New York) 2023 Pop Century 2022 Port Orleans Riverside (and Hurricane Ian) |
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5 Jul 20, 07:04 PM |
#4
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Imagineer
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We cancelled a week before the deadline, and we’ve had the cancellation invoice showing that the deposit will be refunded, but the money’s not back in our account yet.
Our booking is still showing on MDE, including an ‘enchanting extra for one’, which I think must be DD’s mermaid swim (which has been refunded back to our account). MNSSHP isn’t showing any more, and we’ve had that money back too.
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WDW Nov 1988/DLP Cheyenne Aug 2016/DLPDLHDec 2017/DLP Santa Fe May-Jun 2018/Magic at Sea cruise Jul-Aug 2021/WDW & 2 Wish cruises Aug-Sep 2023/DLP Newport Bay Compass Club Aug 2024/Fantasy’s first ever cruise from the UK Jul-Aug 2025 |
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6 Jul 20, 09:31 AM |
#5
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Imagineer
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We cancelled the day the email came out. The refunds hit the credit card on Friday.
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6 Jul 20, 01:10 PM |
#6
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Imagineer
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We also cancelled the day the email came and we received our money back yesterday
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8 Jul 20, 04:33 PM |
#7
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Thread Starter
Imagineer
Join Date: Jun 07
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We got our refund today. Just waiting in our flights now.
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