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Theme Parks Florida Rides, Attractions, Genie+ Questions and Info. |
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5 Jul 20, 03:23 PM |
#21
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Imagineer
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Ours took about 5 weeks to come through in the end.
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5 Jul 20, 03:47 PM |
#22
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Guest
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6 Jul 20, 09:11 PM |
#23
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Imagineer
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10 Jul 20, 11:12 AM |
#24
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Guest
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Refund finally received!
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10 Jul 20, 12:40 PM |
#25
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Imagineer
Join Date: Oct 07
Location: Southport
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Hope ours comes soon. I told them I was going to contact CC today but it will be Monday, they just said we were on the list - they weren’t bothered. We are on 17 weeks since they cancelled our date. 15 weeks from the day we should have gone.
Just went to look at the CC statement as this was a reminder. No Discovery Cove but my 3 21 day ultimates booked with Orlando Attractions is there😀. Only Discovery Cove left now, everyone else has refunded. Edited at 12:44 PM. |
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10 Jul 20, 02:10 PM |
#26
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Very Serious Dibber
Join Date: Sep 19
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Did those that received a refund have to push for this. Currently they are offering to extend to 2022 but I’m still not certain we will be going.
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11 Jul 20, 06:05 PM |
#27
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Thread Starter
Excited about Disney
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I wouldn't say had to push for it. When I requested a refund they offered a rebook with a free photo package, I declined as didn't know when we'd go again and they agreed the refund but I had a chase after that a couple of times as it took an extraordinary amount of time to come through.
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2019 New York / Disney Magic; 2021 DCL UK Staycation 23/7 + 3/9; 2022 Riviera, POFQ, Disney Wish; 2023 EBTA + 4n Bilbao Disney Dream; 2024 CBR, Boulder Ridge and Poly. |
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17 Jul 20, 11:26 AM |
#28
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Relaxing at the Grand Floridian
Join Date: May 12
Location: Newport South Wales
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I emailed & had confirmation of refund 1st April - it arrived back in my account 3rd July. So 3 months!
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Feb '98 - DLP - Santa Fe April '13 - WDW - Davenport Legacy Park Villa Nov '17 - DLP - Vienna House Magic Circus Hotel April '18 - WDW - POFQ & Emerald Island Villa MAY '20 - WDW - POFQ & AMI CANCELLED BY COVID |
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17 Jul 20, 08:55 PM |
#29
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Imagineer
Join Date: Oct 07
Location: Southport
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I did contact my CC card company on Tuesday by phone, well worth the hour wait! While on the phone they asked me to send the cancellation email from Discovery Cove, they read it back to me and said as it was addressed to me and not generic they would refund immediately but Seaworld had 45 days to appeal. So after an 18 week wait I had my money.
On Wednesday when I checked my account Seaworld had refunded my tickets (still no notification or contact), so had to contact CC to reverse their refund. On reflection, I should have contacted my CC as soon as the 10 days Seaworld said the refund would take had passed. cC said they would have refunded then |
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18 Jul 20, 11:06 AM |
#30
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Imagineer
Join Date: May 10
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Happy today as I have my refund back on my card. Originally I changed the date that was easy, no hassle, then we decided to not go next year and I applied for a refund 5 weeks ago
Got the usual, we will deal with it emails so started sending a weekly emails asking for the refund. Think they got fed up with me as two days ago got a message saying refund on its way and today it's on my card. Hooray. |
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