you have to laugh!

spitspot · 23 Jul 21, 04:07 PM

spent the last 2 hours trying to get through to DVC to try to sort my booking.. 1st call I got a wait time of 32 minutes and at about 28 minutes the call just went dead

so i call back and get 89 minute wait

then after 56 minutes I managed to cut the call off

3rd time lucky i guess.. now got 59 minutes to do again - just hoping i pressed the correct option. wasn't sure if its 1 or 2..

YorkshireT · 25 Jul 21, 08:26 AM

Just use the chat, it�s a much better option. Just sit on the Home Screen when logged in until it appears.

keith1973 · 25 Jul 21, 02:44 PM

Originally Posted by YorkshireT

Just use the chat, it�s a much better option. Just sit on the Home Screen when logged in until it appears.

Problem I have with chat is they normally can�t help with bookings unless things have changed

spitspot · 25 Jul 21, 04:04 PM

Keith is right. I tried that 1st but they couldn�t help. All sorted now after my 4 hour stint 😭

YorkshireT · 25 Jul 21, 04:12 PM

Originally Posted by spitspot

Keith is right. I tried that 1st but they couldn�t help. All sorted now after my 4 hour stint 😭

Surprised they can�t do everything you can do when calling.