To good to be true? Should l worry?

[Jacko5]

Looking for advise on wether you think lve got a fab deal or if l need to ring and check.

Looking at my Thomas Cook manage my booking page l noticed our prebooked return seats had changed. I’d paid for a 2 and a 2 by the window and the aisle seat across from them but they had moved to 5 in a row. There was nothing else more suitable to change them to so l rang up. The agent confirmed there was nothing else and advised me to fill out the complaint form.

I asked if there was anything left in premium and how much it would be. He came back and said it would be £10 pp to upgrade so £50 and l would get a refund for the £116 l had already paid for the seats l was cancelling! Obviously l snapped his hand off. Sure enough my new confirmation came through which said premium and gave the row 5 seat numbers.

I had noticed while l was on hold and looking at the current flight prices for my flight that it said there wasn’t any premium seats available so lm not sure where these 5 have come from.

Should l just relax and accept lve got a bargain or would anyone else be a bit concerned ?

Thanks all.

[tink111]

That’s a tricky one! Hopefully you’ve got a bargain... if it isn’t too much hassle I would maybe double check that all is ok! Sounds like a great deal though 😁

[Jacko5]

Originally Posted by tink111

That’s a tricky one! Hopefully you’ve got a bargain... if it isn’t too much hassle I would maybe double check that all is ok! Sounds like a great deal though 😁

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Thanks, I’m scared to ring and check in case they say it’s a mistake and try and charge me more!

[Conno]

Originally Posted by Jacko5

Thanks, I’m scared to ring and check in case they say it’s a mistake and try and charge me more!

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Fairly certain they can't do that if they've already charged you - and sent you a new confirmation. If it is a mistake - it could mean you're in for a nasty surprise when you checkin. I would rather find out now.

[Mr Tom Morrow]

I would keep quiet and just rock up to check in. If they downgrade you to Econ they will have to refund you 75% of the cost of a PE ticket.

[Guest]

I would just leave it, you don’t need to know premium availability came from, could be any kind of operational reason. If you can see your seats, relax and stop worrying.

[oeamon]

just double check all the dates and times flight numbers on your conformation and they are all as you expect then I agree with others , I would just leave it.

[itsmeGAV]

If you have it all in a brand new booking confirmation with your new PE Seat numbers/allocations then don't stress!