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Old 5 Feb 19, 05:59 AM  
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RugbyJohn
Trying for More Ears
 
Join Date: Jan 14
Originally Posted by matt987106 View Post
a word of advise ( came from a CM who overheard me taking about them ) give the handles a flick, as they are often knocked and have a hairline crack in them
We bought the full set last year and when we got home realized that the EPCOT mug handle had a hairline crack where it attached to the mug. On the off chance they could help we emailed Disney and they said they couldn't help as the mugs are from Starbucks. We emailed Starbucks and sent pictures of the crack and an explanation etc. They said they'd look into it for us and see what they could do...unbelievably, 2 weeks later we received a replacement EPCOT mug free of charge!
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