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Accommodation Hotels, Resorts, Villas Questions and Info |
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17 Feb 19, 04:52 PM |
#31
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VIP Dibber
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I emailed customer services and 48 hours later I could customise my magic bands. All sorted
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17 Feb 19, 07:17 PM |
#32
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Serious Dibber
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I also sent an email yesterday and have just received a message back. All bands now on my mde.
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19 Feb 19, 04:57 PM |
#33
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Apprentice Imagineer
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Booked our trip to BLT for Aug 19 and we had this issue. Got our previous magic bands when clicking on the link and nowhere to customise the new ones. So, I did online check-in and the link to the magic bands then became ‘live’ and we were able to customise them.
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19 Feb 19, 05:13 PM |
#34
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VIP Dibber
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I left it a while and they are still missing so I have dropped them an e mail, hopefully they will appear again soon
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Tartan Tink |
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20 Feb 19, 08:58 AM |
#35
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Getting Excited
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I started online check in & then I was able to customise my magic bands. All sorted now. Thanks for all the advice on here
__________________
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20 Feb 19, 10:14 PM |
#36
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Very Serious Dibber
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21 Feb 19, 10:57 AM |
#37
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Serious Dibber
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There was a link at the bottom of the page that I clicked on. I have just had a look and it doesn’t seem to be there now only a telephone number. When I sent the message I instantly received an automated reply then within 24hrs it was sorted.
Edited at 10:59 AM. |
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21 Feb 19, 11:43 AM |
#38
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Very Serious Dibber
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21 Feb 19, 01:46 PM |
#39
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Serious Dibber
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[QUOTE=Lily8;13700589]Thank you, I'll give this a try
I’ve just checked my emails and the reply came from ticket.inquiries@disneyworld.com you could try that. I just gave my name and booking reference number. |
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22 Feb 19, 12:07 PM |
#40
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Imagineer
Join Date: Apr 14
Location: Yorkshire
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I haven't emailed or spoken to Disney but my magic bands have reappeared this morning for our August trip.
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