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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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14 May 12, 10:47 PM |
#11
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Guest
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I have booked with kenwood and all was well.
this year we had a quote and when we said we had a better quote for the same holiday they said exactly the same to us about checking the holiday as there was probably something wrong as they were always the cheaper quote. Obviously not on this occassion! |
14 May 12, 10:48 PM |
#12
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Guest
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We have booked through them for next year, they have been brilliant, since booking we have changed our accommodation and cancelled the transfer (we are a bit indecisive!) all done with no problems or charges. We found their prices very competitive aswell.
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16 May 12, 01:08 PM |
#13
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Being a bit Goofy
- DIBB Advertiser -
Join Date: Jun 11
Location: London, UK
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Hi im2juicy, this is Kenwood Travel,
I am very sorry that you found one of our consultants to be abrupt with you and thus I will be investigating whom this was as we take our customer service very seriously indeed. Would you be so kind to e mail me for the attention of the GM to info@kenwoodtravel.com with the name of the person if known and the day you had a quote along with the telephone number you called from, I will then look into this as all our calls are recorded and address any issues. Many thanks Kenwood Travel kenwoodtravel |
16 May 12, 01:08 PM |
#14
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Being a bit Goofy
- DIBB Advertiser -
Join Date: Jun 11
Location: London, UK
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Hi im2juicy, this is Kenwood Travel,
I am very sorry that you found one of our consultants to be abrupt with you and thus I will be investigating whom this was as we take our customer service very seriously indeed. Would you be so kind to e mail me for the attention of the GM to info@kenwoodtravel.com with the name of the person if known and the day you had a quote along with the telephone number you called from, I will then look into this as all our calls are recorded and address any issues. Many thanks Kenwood Travel Kenwoodtravel |
16 May 12, 01:21 PM |
#15
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Being a bit Goofy
- DIBB Advertiser -
Join Date: Jun 11
Location: London, UK
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Dear The Hulk, Thankyou for the nice review. Just to let you know we have taken a look at your booking as well as noted the comments re the Dragon, we dont believe there to be a Dragon but if there is one in our office we will find them. We do hope you have a nice holiday and dont forget to check in 24hrs prior online to ensure you keep the same seats numbers we have pre assigned for you. All the best. Kenwoodtravel
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16 May 12, 01:48 PM |
#16
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Very Serious Dibber
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Haven't used Kenwood Travel ( yet ) but have been looking at their prices and like what I see
Good to see them responding to comments made on here as well, can't see Virgin doing that somehow
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[SIGPIC][/SIGPIC] Westgate Tower 2006 Fairfield Inn, Marriott Village LBV 2008 Point Orlando 2010 Sheraton Vistana Villages 2012 Fairfield Inn@Marriott LBV & ES Sonesta 2014 Homewood Suites I-Drive 2016 |
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16 May 12, 03:31 PM |
#17
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Guest
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16 May 12, 03:31 PM |
#18
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Imagineer
Join Date: Mar 02
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This thread has been automatically closed as it has not been posted on in 365 days.
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