MDE problem with fast passes?

hbmip_disney · 6 Aug 19, 12:11 PM

Is anyone else seeing an error message when they try to even look at their fast passes on the MDE app that they are unavailable to be displayed? And does this mean we will lose all fast passes and need to try and rebook when this part of the app becomes working again?

Mickey's Magic · 6 Aug 19, 12:13 PM

log on the desktop version or call up. The App is always terrible!

**Alwaysdisley** · 6 Aug 19, 12:14 PM

I wouldn�t worry. They always seem to come back.

grant_w · 6 Aug 19, 12:22 PM

I can't log into the Desktop version, and on the app I can't book FPs

hbmip_disney · 6 Aug 19, 12:26 PM

Originally Posted by Mickey's Magic

log on the desktop version or call up. The App is always terrible!

Problem is both with desktop version and app at the moment, won�t let me look on either. App has always been fine for me so far until today!

SiandAm · 6 Aug 19, 12:31 PM

Originally Posted by hbmip_disney

Problem is both with desktop version and app at the moment, won�t let me look on either. App has always been fine for me so far until today!

I had this and contacted Disney several times before we left as it also meant I had missed several days where I couldn�t book anything. Their response was basically tough, we can see them and if you have issues when out there speak to a cast member. I even contacted them to say the other part of the issue was knowing what park etc I had booked and on which days, again was told there were no issues as they could see them.
I could access everything fine once we arrived and see fast passes in both app and on desktop, but the days we missed due to the issue in the UK meant that the choices were very limited for available fast passes when here ☹️

teachx · 6 Aug 19, 12:45 PM

Just been on to check my FP and they are all showing fine on both the app and desktop

Miss_Shell · 6 Aug 19, 01:36 PM

Yep had problems this morning when booking them for family, had to do it on the laptop after several re-tries

Andybear · 6 Aug 19, 01:44 PM

Originally Posted by SiandAm

I had this and contacted Disney several times before we left as it also meant I had missed several days where I couldn�t book anything. Their response was basically tough, we can see them and if you have issues when out there speak to a cast member. I even contacted them to say the other part of the issue was knowing what park etc I had booked and on which days, again was told there were no issues as they could see them.
I could access everything fine once we arrived and see fast passes in both app and on desktop, but the days we missed due to the issue in the UK meant that the choices were very limited for available fast passes when here ☹️

I have a typed, printed spreadsheet which lists where I'm going each day, ADRs and fast passes purely for this reason - I never rely on tech because of its ability to go wrong.

rsbrowndog · 6 Aug 19, 06:00 PM

Nothing but problems today. Can't get my FPs to display on the app or the website. Luckily I have a note of what I booked but I can't modify them or book any more!