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13 May 20, 10:15 AM |
#11
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Thread Starter
Imagineer
Join Date: Jul 10
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13 May 20, 10:17 AM |
#12
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Thread Starter
Imagineer
Join Date: Jul 10
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1. So if the parks are closed for say 3 months you get 3 months refund? Or is it refund from march until pass expires (in my case september).
Getting 4 months refund or 4 months extension is probably not what I'd want. In effect, would mean I've paid 2/3rd of an annual pass to use just one holiday when we'd planned to use twice. I have emailed disney though |
13 May 20, 10:18 AM |
#13
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Imagineer
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Refunded from when the parks closed until the end of the AP. The AP is then cancelled.
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13 May 20, 10:25 AM |
#14
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Thread Starter
Imagineer
Join Date: Jul 10
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13 May 20, 11:05 AM |
#15
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Imagineer
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It won't be six months unless the parks don't open until the end of September. Currently it will be 2 to 3 months depending if the parks open in June or July.
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13 May 20, 11:07 AM |
#16
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Imagineer
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It's to when the parks reopen or when the AP expires if it expires before reopening, which ever happens first.
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14 May 20, 08:52 AM |
#17
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Thread Starter
Imagineer
Join Date: Jul 10
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Not what WDW told me. They will refund pro-rata the number of days closed... (or extend)
Not so good for us. Even if the open shortly it'll be around 3 months. Still can't visit just yet. If I end up not going in August and have to claim the refund (of 3 months) it'll mean I've paid 75% of the AP price that I intended to use twice. Of course, not WDWs fault in all this but I don't think they've thought of this... |
14 May 20, 06:17 PM |
#18
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Thread Starter
Imagineer
Join Date: Jul 10
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Had another reply from them basically stating "Tough luck". Wow. Not like Disney.
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17 May 20, 11:40 AM |
#19
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Thread Starter
Imagineer
Join Date: Jul 10
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UPDATE: WDW have now agreed they will consider how much I used the ticket. They're saying I used 10 days so they will base it on me buying a 10 day hopper ticket then refund whatever extra I paid for the AP.
I originally bought a UK 21 day ticket for £420 and upgraded to an AP for $667 so they tell me. So in dollars approx - $1192. Trouble is a 10 day hopper is approx up to $700 so I guess I may only get $500 back. Wish they'd consider the UK ticket price though and just refund me the extra I paid... That would be fairer rather than use a ticket price I wouldnt but anyway. We'll see what happens. Still hopeful for August. |
26 May 20, 09:01 PM |
#20
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Earning My Ears
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Virgin Holidays cancelled our holiday for 9th July today, plus our end of August looks unlikely.
Having spoken to AP Passholder team then to the ticketing department they suggest getting in touch with DVC. We have 8mths left on our tickets from close period 16/3 and it looks like we will only get the closed period refund. So out of pocket. Even if they reopen it may well be reduced parks and Florida residents only, both no help to us when we can't even travel to the US. |
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